Questions & Answers

Name: Best Buy Totaltech™ - Yearly Subscription
Brand: Best Buy Totaltech™
SKU: 5791900
Price: 199.99 USD
Rating: 4.5 (32457 reviews)

Best Buy Totaltech™ - Yearly Subscription

SKU:: 5791900

User rating, 4.5 out of 5 stars with 32453 reviews.

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QuestionI have Webroot internet security now. The service that it offers is enough for me. Can I continue with present contact?
Asked 3 years ago by Heidi.
- Answer It is up to you! Webroot is an anti virus software that we sell and support. If all you need is that, then great! If you need tech support then I recommend purchasing a Totaltech plan. This would cover 24/7365 computer support and many other benefits. It also comes with Webroot for the duration of the subscription! For more details on Totaltech please visit: www.bestbuy.com/totaltech Hope this clears things up!
  Answered 3 years ago by Memberships Expert Team
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QuestionIf I buy Geek Squad plan will it cover repair of the computer that I had bought from your stores almost 13 years ago.
Asked 3 years ago by Anonymous.
- Answer They will diagnos it. I have an old computer, they gave it a diagnostic test & told me what issues it has. So take it in or any other item they will diagnos any issues
  Answered 3 years ago by TotalTechSupport
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Question1. what is the difference between "geek Squad" and TOTALTECH 2. What is the wait time if help is needed at home in Pleasanton
Asked 3 years ago by cori.
- Answer No waiting excellent service.
  Answered 3 years ago by Happycampersafeagain
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QuestionDo I have to purchase this at the time of check out? Can I come back within a week or so and purchase it?
Asked 3 years ago by PMBee.
- Answer No you have to buy at the same time, to get free installation of your equipment . You can get total tech service any time by paying $199 annual but they give to discount on installing item but that’s not free. But honestly poor service, they don’t show up if you have total free installing of you items you bought at the same time .waste of time and excitement,
  Answered 3 years ago by Singh
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QuestionI am purchasing a new desktop and screen. Does this plan cover the transfer of data between old and new computer if i bring old unit to the store?
Asked 3 years ago by tbirdhs.
- Answer Yes
  Answered 3 years ago by LOVEIT
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QuestionIf I buy a washer/dryer along with Totaltech, will it include installation and haul away? Also would I be able to get support for adding a computer to windows networking and sharing files?
Asked 3 years ago by lvmoda.
- Answer Without total tech my installation and haul away would’ve been 90 dollars. Si ifigred it was worth it.
  Answered 3 years ago by Angelsfan
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QuestionDoes this service cover appliances and device purchase in another state for my daughter in Florida?
Asked 3 years ago by Sandy.
- Answer No
  Answered 3 years ago by Robert
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QuestionPurchased 2 Lenovo Win 11 laptops from Best Buy about a week ago. I migrated all my data files from 2 earlier model Lenovo Win 11 pcs. The migration was successful except that most of my data files are now locked into read only. Can GS fix this?
Asked 3 years ago by oldesalt.
- Answer yes
  Answered 3 years ago by LG70inTVreview
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QuestionDoes totaltech cover loss item
Asked 3 years ago by Bobby.
- Answer Yes
  Answered 3 years ago by Robert
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QuestionIf I purchase this membership, will installation and warranty be included for all appliances I purchase that year? Or will it only cover the ones I purchase at the time I purchase the membership?
Asked 3 years ago by BusyMom.
- Answer Yes
  Answered 3 years ago by Robert
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QuestionIf I purchased a Founders Edition Geforce Card, does it have Best Buy Protection on it?
Asked 3 years ago by TheLaymansTerms.
- Answer If you have total tech it provides the best warranty instantly or at least that has been my experience
  Answered 3 years ago by boymama
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QuestionI have more than one home will it cover more than one address?
Asked 3 years ago by Soudian.
- Answer No
  Answered 3 years ago by Robert
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QuestionI purchased 2 samsung mobile devices ($1300 each) and total tech support along with it. My order details shows 2 entries of "Monthly best buy protection (2 years)" Does Total tech cover Lost and Theft coverage to my phones? I need accurate answer please?
Asked 3 years ago by Rock.
- Answer No
  Answered 3 years ago by Robert
  Answer this question
QuestionIf the return period for an item has expired and I purchase total tech will that item be eligible for return again or is it only if said item is purchased after you activate a total tech subscription?
Asked 3 years ago by Yagi.
- Answer My understanding is that items are only covered after TotalTech is purchased.
  Answered 3 years ago by Scott
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Questioncan I cancel membership?
Asked 3 years ago by Anonymous.
- Answer You can most certainly call BestBuy and request a refund or to cancel your membership.
  Answered 3 years ago by dingdingding
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QuestionCan totaltech get my HP 17-cn0273st 17.3" Laptop, Intel i3, 8GB Memory to read my asus monitor & can it read rj45 adapter for direct wifi access? What about external cd rom?
Asked 3 years ago by JoJo.
- Answer Thank you for being a Best Buy Total Tech member. Geek Squad can certainly assist you with getting all your PC needs and getting everything to work together. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting connected to a Geek Squad for assistance, or we can set up an in-home appointment for you.
  Answered 3 years ago by Memberships Expert Team
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QuestionI already have Best Buy Totaltech so do I also need the Webroot Internet Security Yearly Subscription? I currently have both and can't decide if I should get rid of the Webroot subscription. Does Totaltech encompass Webroot, or are they separate?
Asked 3 years ago by Tam.
- Answer Completely seperate, but I believe there is a discount when purchasing antivirus if you have an active Total Tech subscription
  Answered 3 years ago by dingdingding
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QuestionWe have a Geek Squad plan. If we buy TotalTech will we get credit for our Geek Squad plan? Thank you!
Asked 3 years ago by Anonymous.
- Answer No. Unfortunately the plan does not cover or support protection plans on products bought PRIOR to the Total Tech membership,
  Answered 3 years ago by dingdingding
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QuestionDoes Best Buy total tech include furniture assembly? Like if I purchased a cabinet?
Asked 3 years ago by Amy123.
- Answer NO
  Answered 3 years ago by programmer
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QuestionI would like to have my new desktop Mac set up at my home. Do you do that?
Asked 3 years ago by Alex.
- Answer Yes I believe they would !
  Answered 3 years ago by Jkelz90
  Answer this question

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Questions & Answers

Best Buy Totaltech™ - Yearly Subscription

Q: QuestionI have Webroot internet security now. The service that it offers is enough for me. Can I continue with present contact?

Q: QuestionIf I buy Geek Squad plan will it cover repair of the computer that I had bought from your stores almost 13 years ago.

Q: Question1. what is the difference between "geek Squad" and TOTALTECH 2. What is the wait time if help is needed at home in Pleasanton

Q: QuestionDo I have to purchase this at the time of check out? Can I come back within a week or so and purchase it?

Q: QuestionI am purchasing a new desktop and screen. Does this plan cover the transfer of data between old and new computer if i bring old unit to the store?

Q: QuestionIf I buy a washer/dryer along with Totaltech, will it include installation and haul away? Also would I be able to get support for adding a computer to windows networking and sharing files?

Q: QuestionDoes this service cover appliances and device purchase in another state for my daughter in Florida?

Q: QuestionPurchased 2 Lenovo Win 11 laptops from Best Buy about a week ago. I migrated all my data files from 2 earlier model Lenovo Win 11 pcs. The migration was successful except that most of my data files are now locked into read only. Can GS fix this?

Q: QuestionDoes totaltech cover loss item

Q: QuestionIf I purchase this membership, will installation and warranty be included for all appliances I purchase that year? Or will it only cover the ones I purchase at the time I purchase the membership?

Q: QuestionIf I purchased a Founders Edition Geforce Card, does it have Best Buy Protection on it?

Q: QuestionI have more than one home will it cover more than one address?

Q: QuestionI purchased 2 samsung mobile devices ($1300 each) and total tech support along with it. My order details shows 2 entries of "Monthly best buy protection (2 years)" Does Total tech cover Lost and Theft coverage to my phones? I need accurate answer please?

Q: QuestionIf the return period for an item has expired and I purchase total tech will that item be eligible for return again or is it only if said item is purchased after you activate a total tech subscription?

Q: Questioncan I cancel membership?

Q: QuestionCan totaltech get my HP 17-cn0273st 17.3" Laptop, Intel i3, 8GB Memory to read my asus monitor & can it read rj45 adapter for direct wifi access? What about external cd rom?

Q: QuestionI already have Best Buy Totaltech so do I also need the Webroot Internet Security Yearly Subscription? I currently have both and can't decide if I should get rid of the Webroot subscription. Does Totaltech encompass Webroot, or are they separate?

Q: QuestionWe have a Geek Squad plan. If we buy TotalTech will we get credit for our Geek Squad plan? Thank you!

Q: QuestionDoes Best Buy total tech include furniture assembly? Like if I purchased a cabinet?

Q: QuestionI would like to have my new desktop Mac set up at my home. Do you do that?

QuestionI have Webroot internet security now. The service that it offers is enough for me. Can I continue with present contact?

QuestionIf I buy Geek Squad plan will it cover repair of the computer that I had bought from your stores almost 13 years ago.

Question1. what is the difference between "geek Squad" and TOTALTECH 2. What is the wait time if help is needed at home in Pleasanton

QuestionDo I have to purchase this at the time of check out? Can I come back within a week or so and purchase it?

QuestionI am purchasing a new desktop and screen. Does this plan cover the transfer of data between old and new computer if i bring old unit to the store?

QuestionIf I buy a washer/dryer along with Totaltech, will it include installation and haul away? Also would I be able to get support for adding a computer to windows networking and sharing files?

QuestionDoes this service cover appliances and device purchase in another state for my daughter in Florida?

QuestionPurchased 2 Lenovo Win 11 laptops from Best Buy about a week ago. I migrated all my data files from 2 earlier model Lenovo Win 11 pcs. The migration was successful except that most of my data files are now locked into read only. Can GS fix this?

QuestionDoes totaltech cover loss item

QuestionIf I purchase this membership, will installation and warranty be included for all appliances I purchase that year? Or will it only cover the ones I purchase at the time I purchase the membership?

QuestionIf I purchased a Founders Edition Geforce Card, does it have Best Buy Protection on it?

QuestionI have more than one home will it cover more than one address?

QuestionI purchased 2 samsung mobile devices ($1300 each) and total tech support along with it. My order details shows 2 entries of "Monthly best buy protection (2 years)" Does Total tech cover Lost and Theft coverage to my phones? I need accurate answer please?

QuestionIf the return period for an item has expired and I purchase total tech will that item be eligible for return again or is it only if said item is purchased after you activate a total tech subscription?

Questioncan I cancel membership?

QuestionCan totaltech get my HP 17-cn0273st 17.3" Laptop, Intel i3, 8GB Memory to read my asus monitor & can it read rj45 adapter for direct wifi access? What about external cd rom?

QuestionI already have Best Buy Totaltech so do I also need the Webroot Internet Security Yearly Subscription? I currently have both and can't decide if I should get rid of the Webroot subscription. Does Totaltech encompass Webroot, or are they separate?

QuestionWe have a Geek Squad plan. If we buy TotalTech will we get credit for our Geek Squad plan? Thank you!

QuestionDoes Best Buy total tech include furniture assembly? Like if I purchased a cabinet?

QuestionI would like to have my new desktop Mac set up at my home. Do you do that?