Best Buy Totaltech™ - Yearly Subscription

Q: I have Total Tech already. Do I need to purchase Geek Squad protection for a new computer, too?

A: No total tech is all you need

Q: If I buy an appliance outside of Best Buy am I sill covered

A: Hi, No, Best Buy Totaltech Yearly Subscription appliance coverage only applies to appliances purchased from Best Buy while the membership is active. This information is confirmed on the Best Buy website: Does a My Best Buy Total™ membership cover tech support on devices purchased outside of Best Buy? My Best Buy Total™ offers 24/7/365 tech support on all devices, no matter where or when they were purchased. However, the appliance protection plan included with My Best Buy Total™ only covers appliances purchased from Best Buy while the membership is active. If you are looking for appliance coverage for an appliance purchased outside of Best Buy, you may want to consider purchasing a standalone appliance protection plan from another company. There are many different companies that offer appliance protection plans, so you can compare prices and coverage options to find the best plan for your needs. I hope this info helps!

Q: I'm under total tech membership that started on December 2022. I'd like to buy ceiling speakers and amps from Best Buy and get them installed. Is this install free? Is it covered under my total tech membership? If so why, and if not why? Please explain.

A: Hey there! Yes, ceiling speaker installation is covered under your Totaltech™ Yearly Subscription. To answer your question in more detail, Totaltech™ Yearly Subscription covers the installation of up to two ceiling speaker systems per year. This includes the mounting of the speakers, the running of the wires, and the connection of the speakers to your audio receiver. To schedule a ceiling speaker installation, simply contact Best Buy customer support or schedule it online. When you schedule the installation, be sure to have the following information ready: The type of ceiling speaker system you have The desired location for the speakers Any special requirements you have A Geek Squad technician will come to your home or office to install the ceiling speaker system and make sure that it is working properly. I hope this helps! Let me know if you have any other questions. Cheers!

Q: if I purchase from Best buy eBay, will my best buy total tech cover installation? I know that total tech would cover installation if the device is purchased online or in store.

A: Hi, As far as I'm concerned No, Best Buy Totaltech Yearly Subscription does not cover installation for devices purchased on eBay, even if the seller is Best Buy. I hope this info helps!

Q: What is the difference between totaltech and the protection plan that is offered on all purchases?

A: Hi, The protection plan that's offered on all purchases is a single-item plan that covers your product for accidents and malfunctions. It typically lasts for one or two years, and you have to pay a deductible if you need to use it. Totaltech is a membership program that covers all of your tech, no matter where you bought it. It includes up to two years of product protection on most new Best Buy purchases, plus unlimited tech support and other benefits. A little late but I hope this helps to clear up your doubts!

Q: Does the total tech cover the quest 3 if I buy it from best buy

A: Yes. I purchased a Quest 3 from Best Buy and it shows as being covered by the Total Tech protection plan for 24 months assuming I keep the membership active. The Total Tech coverage was the sole reason I purchased it through Best buy.

Q: Does the total tech plan cover dyson hair tools such as airwarp and hair dryer? If so, what type of coverage is offered?

A: Hi Mon, Yes, the Totaltech Subscription covers Dyson hair tools such as the Airwrap and hair dryer. The coverage includes: Up to 24 months of extended product protection against mechanical and electrical failures, as well as accidental damage. Free Geek Squad support for your Dyson hair tool, including in-store, in-home, and remote support. Free standard shipping on all Dyson hair tool purchases. An extended 60-day return and exchange window on all Dyson hair tools. To file a claim on your Dyson hair tool, you can contact Geek Squad support at 1-888-BEST-BUY (1-888-237-8289) or visit any Best Buy store. You will need to provide your Best Buy Totaltech membership number and a receipt for your Dyson hair tool purchase. Here are some things to keep in mind about the coverage in your particular case: The coverage is only valid for Dyson hair tools that are purchased from Best Buy. The coverage does not cover normal wear and tear, or damage caused by misuse or abuse. There is a service fee associated with each claim. The fee is based on the price of the Dyson hair tool at the time of purchase. I hope this helps!

Q: It says no delivery if I buy open box 75 inch LED TV. I have total tech. Can I have the open box delivered with total tech

A: Yes