A:AnswerThey will diagnos it. I have an old computer, they gave it a diagnostic test & told me what issues it has. So take it in or any other item they will diagnos any issues
A:AnswerNo you have to buy at the same time, to get free installation of your equipment . You can get total tech service any time by paying $199 annual but they give to discount on installing item but that’s not free. But honestly poor service, they don’t show up if you have total free installing of you items you bought at the same time .waste of time and excitement,
A:AnswerThank you for being a Best Buy Total Tech member. Geek Squad can certainly assist you with getting all your PC needs and getting everything to work together. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting connected to a Geek Squad for assistance, or we can set up an in-home appointment for you.
A:AnswerTheGeek Squad has come to my house twice this year
1. To fix a printer problem
2. To install an internet booster system that we had purchased from another company
Both visits were no cost to me.