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Thanks for letting us know about the issue. We recommend starting with our troubleshooting guide, which you can find through this link: https://bose.life/4pxfGtD This guide walks you through steps that may help resolve the cracking sound you’re hearing from your Bass Module 600. If the issue continues after troubleshooting, our Bose Customer Support team will be happy to assist you further.You can reach out to us anytime at bose.life/3rykPZR
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