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Hi there, thank you for sharing your feedback! We're glad to hear that your two wireless speakers are working well. We're sorry to hear about the issue you're experiencing with your Bass Module 500. We'd really appreciate the opportunity to better understand the situation and help ensure it performs as intended. Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC Klariss - Bose Customer Support
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