I currently have the "Echo" product with "Alexa" for several years now. Can I have this original product in a separate room with "Alexa" and purchase the "Bose 500" for a different room with having "Alexa", also. No, problems with any "cross-over"? null

Question

DoctorHoo · Accepted Answer

I don't know what you mean by crossover but I have an Echo Dot in an adjacent room and the Bose Soundbar 500 in the living room. The microphones on the Bose are very sensitive so even if I'm in the other room and am speaking to the Echo Dot (with the wake up word "Alexa"), it is the Bose that will respond. It doesn't seem to cause any problem other than that.

Answered by DoctorHoo 7 years ago

Top 1000 Contributor

Slybandit · Answer

This product specifically is very sensitive to hearing you say Alexa I also have an Echo Dot in the same room I had the sound bar in and I just changed my wake word on my dot.

Dan0Sterling · Answer

On the Amazon Echo device, you can change the wake word from "Alexa" to another of their choices: Computer or Echo. This will avoid any possibility of cross talk. You can't change the name the Soundbar responds to.

Answered by Dan0Sterling 7 years ago

Top 500 Contributor

JustBeingHonest · Answer

I'm not sure what exactly you mean by "cross-over" but if you have them in separate rooms, you should have no issues. The Bose Soundbar 500 will pick up your voice when you're near but from far or a different room, it doesn't really hear you (unless you speak very loud). You should be able to use Alexa in both rooms without any issues. As far as how many simultaneous Amazon streams, well that depends on your type of account or music-streaming service.

Answered by JustBeingHonest 7 years ago

Top 1000 Contributor

Bose Support · Answer

Hello Patrickcool,

Thank you for the question. Yes, this should be fine. Our microphones in the Soundbar are really great about that. Essentially both devices will measure volume levels and defer to the one it thinks you're closer to. Please, feel free to reach out to us if you have any further questions by clicking here: https://bose.life/2LXQA9c

Thank you again,

Mohsin - Bose Support

“I currently have the "Echo" product with "Alexa" for several years now. Can I have this original product in a separate room with "Alexa" and purchase the "Bose 500" for a different room with having "Alexa", also. No, problems with any "cross-over"?”

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