“Just got these for Christmas. I cannot get any sound into the left ear bud and is fully charged . I’ve tried all the trouble shooting suggestions?”

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• I believe I have seen this question/issue before in the questions and the response was call the Bose customer service center and/or exchange them for a new pair. I would think the sooner the better!

  Answered by Chynacat 3 years ago

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• Are you using both or just the left earbud? It seems that you cannot use the left earbud on it's own - you must use the right earbud or both but not the left one by itself. What I did to get around this is take both earbuds out of the case and only wear the left one. I was able to hear the music this way on my left earbud.

  Answered by MrCellophane 3 years ago

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• Reach out to your local support for troubleshooting assistance.

  Answered by Bose Support 3 years ago

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