Blue tooth works fine, but sound from TV is not working. null

Question

Bose Support · Accepted Answer

Hello, Karme829.We're sorry to hear this. For the best assistance, we encourage you to please reach out to our Bose technical support team https://bose.life/2xseVx1. We hope you have a wonderful day. Ashley - Bose Support

Answered by Bose Support 6 years ago

artemisalm · Answer

The TV speaker must be OFF for the sound bar to produce the sound from the TV. Then be sure the sound bar is turned on. It's a different button from the TV. Turn both on.

GramG · Answer

I hope some one else can answer this. We have the same situation when soundbar is connected to TV via the wire. Connected with Bluetooth to the TV the sounds works but is not in sync with the lips on the TV.

Answered by GramG 6 years ago

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“Blue tooth works fine, but sound from TV is not working.”

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