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Hi Anita, thank you for your inquiry. If your speaker is not turning on, please first check the power outlet you’re using to ensure it’s working properly. The SoundLink Max Speaker can be used both plugged in and unplugged, so kindly also check the light indicators on the speaker to confirm its status. To assist you further, here’s a troubleshooting guide you can use: https://bose.life/3LWdNZh Jelyn - Bose Customer Support
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