A:AnswerSounds like you didn’t fully charge it when it was new. Your battery has been short cycled and probably is as good as it will get try running it down to about 10%and charge it for 24 hours.
A:AnswerHi, That's a great question. The soundLink Micro can be immersed in water up to 3.ft (1 M) drop into water for up to 30 minutes without losing connection. If you have further questions, feel free to reach out to customer service. Here is a link you can use. http://bose.life/2qwENj4 . Click on your country, scroll down to "Contact Us" Tony – Bose Support
A:AnswerNo. You must tell Alexa to connect to one or the other. Only way to use 2 speakers at once is if you pair them in party or stereo mode. I have 2 micros connected to an Echo Spot in stereo mode and they work and sound great. The other way to do this is to use multiroom speakers like the Bose Soundtouch 10. Neither the Micro nor the HK have this capability.
A:AnswerHi, I am sorry to hear that you are unable to get the volume buttons working. Please reach out to our customer support team who would be happy to help you: https://bose.life/3nTDo5H
A:AnswerYou should be a able to control the volume with the plus and minus signs on the speaker. Try connecting the speaker and turning the volume on your desktop all the way up, that way you have full control of the volume through the speaker. If not maybe try the audio settings on your computer?
A:AnswerHello Carl,
Thanks for the question! The SoundLink Micro features a Multifunction button(between the volume up and down) that controls music sources on mobile devices from the speaker. To skip forward to the next track press the Multifunction button twice.
Hope that helps!
Mohsin-Bose Support