“Since i put a new black cartridge in I get a streaky greyish back ground. Could you tell me what is wrong”

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• If you used a third party cartridge that could be your issue. I have found that only genuine Brother cartridges work the best

  Answered by Curly 4 years ago

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• We understand that your machine is printing a grayish background and apologize for any inconvenience this may have caused. We have some steps that can you with your issue, please feel free to contact via chat, email or phone so we can further assist you by using the link below: https://www.brother-usa.com/brother-support

  Answered by Brother 5 years ago

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