When We copy from using the top without opening the copier, we are getting a black line down the sides of the copy. What do we need to do?
It doesn't happen when we open the lid and copy an item. thanks null

Question

When We copy from using the top without opening the copier, we are getting a black line down the sides of the copy. What do we need to do?
It doesn't happen when we open the lid and copy an item. thanks null

Ranger · Accepted Answer

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Brother · Answer

I see you are having issues with this machine place a black line down the side of your copies and I would like to help. I ask that you please use the following link to reach out to our customer support team so we can assist you. Brother does offer FREE support for the life of this machine: https://www.brother-usa.com/brother-support

Answered by Brother 7 years ago

“When We copy from using the top without opening the copier, we are getting a black line down the sides of the copy. What do we need to do? It doesn't happen when we open the lid and copy an item. thanks”

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