A:AnswerNo, it keeps records for twelve hours during which you can download them. For $50 a year you can have 48 hours if you need it. Other plans are also available, but you can stick with the free plan if 12 hours is sufficient.
A:Answeryes
you have full access from your phone
you can call the police from the canary site or set off an alarm if you see an intruder, right from the site.
you can turn it on or off.
you can give other people temp access while you are away, also.
great if you have pets, you can check no them ....
A:AnswerHi Crazyhorselady,
Thanks for your question. We recommend that Canary be connected to standard home broadband internet. Canary is not supported for use with Verizon MiFi or similar products. If you have further questions, please feel free to reach out to us 24/7 by phone at 1-888-271-0121 or by email at [email protected].
- Matt from Canary
A:AnswerIt doesn't work that way. The recorded activity will delete after a set time frame dependent on how many units you have. If you want to save recorded events you need to save it to your PC. If you own one Canary they give 24 hours on the timeline free. But if you own two they penalize you and only give 12 hours free, the 24 hours is shared between the number of Canary's used. So the more you spend the less time allowed. Doesn't make sense to me but that is what I learned the hard way. One would think it would be 24 hours allowed no matter how many purchased that would be shared time if you own two or more.
A:AnswerYes. But you don't have to sign up for it. You get a trial week. Mine works fine without it. It depends on if you want more storage bookmarks and video downloads.
A:AnswerAbsolutely NOT. Let me tell you--as a Canary product owner (for over a year)--security is almost a false claim. It definitely will not detect breached entry-points. It also will do almost nothing that it's marketing sales-pitch claims (anymore), without a premium paid monthly subscription. And, unfortunately the quality of the service isn't even worth the money. There is--which is commonly reported all over the Internet--consistent and unacceptable lag of up to 10 seconds. This lag is even when simply opening the app to simply see one of your cameras; literally 10-15 seconds of wait time and buffering. Even on Wi-fi. It's literally terrible and ruins the experience. and the delay lag is typically about 3-7 seconds of live video.
It's all awful and completely unacceptable when there's competitors like Netgear's Arlo available for years with solid reviews and completely competitive storage plans--even for FREE users! After spending $400, and then finding I was completely lied to and bait-and-switched by Canary, I am so eager to help others from making the same mistake!
Hope this helps!
A:AnswerThey change their policy as to how much recording you can have unless you pay a monthly fee. When I first bought it they allowed 24 hours of recording. It recording in the night mode and away mode. They changed it to 12 hours. Then they changed it to no recording in night mode. Now it only records in away mode. So it does not record at night unless you remember to set it to away mode. Awful......
A:AnswerYes, I have this mounted on my inside window looking outside my door entrance. I am able to see anybody that comes to the door. This has been extremely helpful when a delivery is dropped off on the door.,
A:AnswerHi Grace,
Canary would be happy to send you a yellow cable for free if you need it (most of our recently manufactured devices can be set up with Bluetooth - details here: https://help.canary.is/hc/en-us/articles/222793128-Can-I-set-up-my-device-with-Bluetooth-).
Please email your request to [email protected] with your Name, Address, and the serial number of your Canary device (e.g., C100K1800001). Thanks.
A:AnswerThis option is not available for the All-in-One product - the white light is always shown when the camera is in a recording mode. However, the Canary Flex product keeps the LED off when operating in battery mode.
A:AnswerYou can only use it indoors. If you want a nice outdoor camera, I think Ring makes the best one. Uses a solar panel to stay charged, and has nice cloud storage features.
I think the best combo is to have a good outdoor camera (like Ring), combined with an indoor system like Canary or Piper.
A:AnswerDoesn't look at mold per se. It only looks at humidity, temperature, and particles such as CO/Methane/etc. It doesn't give a precise breakdown either.
I think its a bit gimmicky, but some people do take it seriously and have added air filtration systems to their home to get a better air quality score.
A:AnswerYes it needs WiFi and also plugs into an outlet. Won’t work when power goes out This is for a table or shelf. Does not mount to wall. The smaller Canary flex will run on battery and can be wall mounted. I have that one as well. The picture quality is very good on both units. The notifications are a bit slow maybe 2 minutes later. You just have to consider what you are needing out of a camera system.
A:AnswerHi Arty,
Thanks for the question! It's a little hard to know what you mean, but I'll do my best to answer it. If you'd like to monitor other rooms, you can buy additional Canary devices, and they all show up in the app. You can switch between them by swiping.
If you're talking about using external sensors, we don't have any products other than the Canary, and third party motion sensors can't interface with it. I hope this helps, and if you have any further questions, our Customer Experience team would love to answer them! You can reach them by calling 1-888-271-0121 or emailing [email protected].
-Matt from Canary
A:AnswerI used the WIFI hotspot on my smartphone for my motorhome and it worked fine for leaving it on for about 8 hours. I was actually surprised because I was waiting for it to timeout but it stayed operative. I don't know about your Magicjack though. I don't think the Canary cares who the internet provider is as long as there is an internet connection.
