My case has a large air bubble in the liquid that keeps growing every day. This must mean some air is getting in, but I haven't noticed any liquid leaking yet. Has this happened to anyone, & if so, were you able to get a free replacement from Casemate? null

Question

Piplup · Accepted Answer

Put it in refrigerator for 4-5 days... And for even more if bubble is of large size... It will freeze and will eventually disappear

madely16 · Answer

I bought the same case 1 day ago but for my Iphone 7 plus, and today I noticed an air bubble that is getting bigger and bigger, Do I need to fill a form in order to get it replaced?

Grace · Answer

I don’t have this case from bestbuy but I have a different one. It isn’t leaking BUT there was only a tiny bubble that was unnoticeable and I don’t even know if there actually was a bubble when I got it. Then, I was a tiny bubble and it keeps getting bigger and bigger and now it’s huge. I don’t want to get another case because this is only a week old. It was also very expensive.

Answered by Grace 8 years ago

Harbor · Answer

I noticed the air bubble in mine, after I had spent a week in Colorado, and a round trip flight there.
High altitude and cabin pressure in airplane.
What to do?

KellyE · Answer

Yes! Except along with the bubble, it was also slowly leaking oil. It was hard to notice the oil at first but there were a couple times that I left my phone sitting on the counter for an extended period of time and when I picked it up, you could see oil on the counter around the edges of where my phone was. I contacted casemate after filling out the warranty info (I had bought the case in Oct 16), and they asked for pictures. I couldn't tell where it was leaking from though, so I just sent in a picture of the large bubble of air that had formed and was getting bigger. They mailed me a brand new case with no additional questions. Received it about 3 days later, and just put it on my phone 2 days ago and now the new one is feeling oily around the edges! I don't see a bubble in it yet so I'm really hoping it's from my kids oily fingers but I even saw oil on the counter again so I really don't have high hopes. I think I'm gonna just buy me a different case this time and not have to worry about this issue anymore.

Answered by KellyE 9 years ago

isabella · Answer

Guys it’s not the product which is messed up . Every single glitter phone case forms that air bubble in it . I have three and they were really expensive and still have formed an air bubble. I know it’s annoying but it’s not the company’s fault. You can try to put them in the refrigerator but i don’t know if it works . Just trying this on mine .

Answered by isabella 7 years ago

MarcBerm · Answer

You aren't noticing the leak because the liquid isn't water, it's a chemical that evaporates much faster than water. Think like rubbing alcohol. There may be a solvent/chemical smell that you'd notice a little bit.

Answered by MarcBerm 8 years ago

Verified Purchase

Irmajs · Answer

Mine did that too! I never noticed any oil leaking out either and now it’s all out. If I shake my phone the beads inside rattle. It’s completelt dry inside. I use the term beads because the glitter completely separated from the transparent beads a long time ago and the glitter is now stuck to the plastic. My case is about 5 months old. Unfortunately I don’t have my receipt and I’m not a member of Best Buy so I’m stuck with an ugly case. The only good thing about this case is that it does protect the phone well. A waste of money if you bought it for style too like I did.

Answered by Irmajs 8 years ago

Princess · Answer

Yes! Don’t buy it because i still have mine on and I’m getting another DIFFERENT case soon but anyways my water/oil or whatever it is, is completely gone! It’s just the glitter and beads left and I never saw it leak so I’m wondering where it came from!

Answered by Princess 8 years ago

Turbofred · Answer

Mine is more than a bubble it's turning loose all around the edges! Did you send in your warranty card or register it online? I called them and that's the first thing they asked! I would think they would replace it! Hope this helps some!

Answered by Turbofred 9 years ago

Verified Purchase

Answer

Ssly if u want to remove the bubble keep it in the refrigerator for 3 to 4 days....it really works
Mine had a big bubble ...keeping it in the refrigerator for 3 to 4 days completely vanished it

charmi · Answer

Same thing happened to me. I just left my case alone(ie. not shake it around so much and didn’t touch it(I had another case to use)) and it was completely gone. Never showed up again haha

Debstylo6 · Answer

The whole freezer idea works ! Problem is it's only temporary. 3 days in the freezer means 3 days on my phone. Becoming not worth the hassle ‼️

Windingcreek1 · Answer

I had a small bubble in mine. The freezer truck works!!

Elizabeth · Answer

I’m having the same bubble problem with my glitter case. I’m wondering if using the wireless charger might be causing this problem. Anyone else use this case with the wireless charger?

Chelsea · Answer

It is due to air pressure. My Kate Spade liquid case’s bubble goes from big to small when I travel to different parts of the country.

Thea · Answer

Yes I have a air bubble too in my case but I ignored it at first then It started to become bigger and bigger idk what to do?!

Malwina · Answer

If you have a pop socket keep it because mine was so strong that it broke my case I don’t have the same case but yk broke it so check where you put your socket

Alice11yeet · Answer

I have one of these air bubbles and it's really bugging me, I am definitely going to try these out.

kyra · Answer

Yes there is an air bubble its not big and i don't think that's it's geting bigger but it's annoying

AnnoyingGirl2281 · Answer

Maybe not because I tried to pop mine from my Android Motorola phone case and it did'nt work. It keeps moving around and stuff and it's annoying! I really wanna get it out but it won't

Mia05 · Answer

My case had a growing bubble and tonight it started leaking. So if this happens to you DO NOT use it.

Michael · Answer

I got a bubble in my case so I got a new one and the same thing happened

Rena · Answer

Yes! Happened to me too! I eventually found the leak and tried putting super glue over it but it didn’t hold for long :/

High · Answer

My phone case has liquid in it and i drank it what do I do

Brit · Answer

Yes! Mine did that and I thought the bubble was nothing u til it leaked onto my phone!! My friend helped me take the case off but then threw the case away. But it was all oily and wet. The bubble took up half of the case and the glitter didn’t do anything anymore. Not a fan. Wish it was better quality for how expensive it was.

Nina · Answer

Has happened to me as well!

B18306 · Answer

Contact lifeproof and they will send you a replacement.

Talukder · Answer

Yes!

“My case has a large air bubble in the liquid that keeps growing every day. This must mean some air is getting in, but I haven't noticed any liquid leaking yet. Has this happened to anyone, & if so, were you able to get a free replacement from Casemate?”

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