“I have a Dell XPS13 which will not boot up to a home screen...this occurred after Dell's URGENT UPDATE to the BIOS was performed...I cannot be sure who I'm dealing with at the Dell Out of Warranty service...can the Geek Squad help resolve the problem?”
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Yes! Please feel free to schedule a meeting with one of our Geek Squad agents and share with them your request. They will then be able to give you options and diagnose the computer as deemed necessary.
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