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Hello, Thank you for reaching out to us, We would request you to elaborate your query. If you are asking any kind of protection on Crucial product from Best Buy then you should contact to Best buy. If your query related with warranty replacement then you can contact us. As Crucial is manufacturer then you Crucial will provide you warranty replacement. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
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