Questions & Answers

Name: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single Serve Brewer - Black Stainless Steel
Brand: Cuisinart
SKU: 6397244
Price: 199.99 USD
Rating: 4.4 (1085 reviews)

Cuisinart - Coffee Center 12-Cup Coffee Maker and Single Serve Brewer - Black Stainless Steel

Model:: SS-15BKSP1; |
SKU:: 6397244

User rating, 4.4 out of 5 stars with 1085 reviews.

Highly rated by customers for:

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QuestionCan you brew a pot of coffee and keep the warmer on while brewing a single serve? I prefer a pot of hot coffee and my wife prefers using the single serve k cup.
Asked 6 years ago by Bob.
- Answer Yes, the two sides of the coffee center work independently of each other.
  Answered 6 years ago by Happybuyer
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QuestionI just bought this machine from you and what do I do to stop it from spitting the hot water on the single serve side when I’m making a cup of tea do I put the single serve coffee thing in it I just want the hot water
Asked 6 years ago by CarolF.
- Answer Put the generic single serve pod in their empty and you won't have splashing
  Answered 6 years ago by billchrz
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QuestionDoes the coffeemaker come with a reusable coffee filter?
Asked 6 years ago by wreckedk.
This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Black Stainless Steel
- Answer The coffeemaker comes with two water filters. However, they need to be replaced with new water filters every three months depending on your water quality.
  Answered 6 years ago by Beau
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QuestionThe little t cups keep over flowing coffee grounds when puncturing
Asked 6 years ago by Bobby.
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QuestionWill the k cup side accommodate my yeti cup for brewing? How tall a cup will fit under the k cup side?
Asked 6 years ago by Jenn.
This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Black Stainless Steel
- Answer Yes, it will accommodate your Yeti cup. I use my Yeti cup on the single service size and it just fits. If not, you can remove the little plate which will allow for a little more space.
  Answered 6 years ago by Liko
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QuestionOn the K-cup side it it a second reservoir or does it use the same one as the coffee pot. If its separate home many oz is it
Asked 7 years ago by Marie.
This question was asked about the related product: Cuisinart - Coffee Center 12-Cup Coffee Maker and Single-Serve Brewer - Black Stainless Steel
- Answer The coffee pot uses a reusable filter that is included the one cup side uses the K-cup so they are separate also note the K-cup is sold separately hope this helps I believe it all comes from the same reservoir not sure on the ounces
  Answered 7 years ago by Separate
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QuestionI just purchased my coffee center & am trying to brew a single cup of coffee. I filled the water resivour to the max line and put my own coffee in the appropriate Kcup holder. but the add water light is still on & I can't brew the coffee. please advise?
Asked 7 years ago by Deanna.
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QuestionI bought one of these units. Everytime I put a KCup in the unit and run it, it literally explodes the KCup and I have coffee grounds everywhere. Help!
Asked 7 years ago by Deborah.
- Answer I have heard of this problem, but never experienced it myself. When you install a new k-cup, but sure to push down on it so that the top is level with the holder, THEN close the top. Don't rely on the closing of the top to properly seat the k-cup. Hope this helps.
  Answered 6 years ago by JB54956
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QuestionI just bought this coffee maker and while I can brew single cups, I cannot get the multi cup (the pot) to work. There is water, it hit brew and bold but no coffee comes out...it beeps when its done but nothing.
Asked 7 years ago by scott.
- Answer take it back...I had no problem with either brewing option.
  Answered 7 years ago by Sandra
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QuestionWhen we use the k cup it always seems to give different measurements even though we only really use the 10oz (sometimes it seems like we get 6) Is this a defective unit?
Asked 7 years ago by Dee.
- Answer Mine has done the same thing a couple times.
  Answered 7 years ago by Fordman
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QuestionWhy does the carafe side of the system leak when adding 12 cups of water, for later brewing?
Asked 7 years ago by Ozzie1959.
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QuestionWe have had this coffee maker for over a year and now the “auto brew” and “brew” functions are not working. Tried unplugging and plugging back in, it definitely doesn’t appear to be a power issue. Has anyone else experienced this?
Asked 7 years ago by Chris.
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QuestionMy red clean button came on. I filled the water reserve with 1/3 vinegar and 2/3 water, pushed the on/off button and it went thru the process. Ow I can’t get the red light to go off. Help?
Asked 7 years ago by Patsy.
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QuestionThe single serve container for water is leaking. Is there a quick fix?
Asked 7 years ago by Sp.
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QuestionHow do you know when coffee pot turns off completely ? All the lights stay on and there is no indicator showing it has cut off.
Asked 7 years ago by Bird.
- Answer The coffeemaker has the auto shut off feature. The coffeemaker will beep when it reaches the auto shut off timeframe.
  Answered 7 years ago by Charger
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QuestionCan it be plumbed
Asked 7 years ago by Anonymous.
- Answer No, this item can't be plumbed
  Answered 7 years ago by CommunityAnswer
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QuestionSingle serve center: the 10 0z button will not work. The 6 and 8 oz button activate & brew very well. Is there anything i can do?
Asked 7 years ago by RRRR.
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QuestionIs the resovor the same for the signal cup ant the 12 cup the same
Asked 7 years ago by Steve1234.
- Answer No, there are two separate reservoirs. The single cup brewer is a 40oz.
  Answered 7 years ago by CommunityAnswer
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QuestionJust got mine. Doing the setup. Poured 12 cups of water in. It brewed 8 cups and the rest is sitting in the coffee area. I can’t figure out how to get that water out. What happened?
Asked 7 years ago by Newbie.
- Answer Ok. Same thing happened to me. I figured out it was because I did NOT have the lid on the carafe. Once I put the lid on, the water that remained in the filter area came out. Hope this helps.
  Answered 7 years ago by NaomiN
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Questiondoes this come in red instead of black and stainless?
Asked 7 years ago by Anonymous.
- Answer It does not.
  Answered 7 years ago by Product Expert
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Questions & Answers

Cuisinart - Coffee Center 12-Cup Coffee Maker and Single Serve Brewer - Black Stainless Steel

Q: QuestionCan you brew a pot of coffee and keep the warmer on while brewing a single serve? I prefer a pot of hot coffee and my wife prefers using the single serve k cup.

Q: QuestionI just bought this machine from you and what do I do to stop it from spitting the hot water on the single serve side when I’m making a cup of tea do I put the single serve coffee thing in it I just want the hot water

Q: QuestionDoes the coffeemaker come with a reusable coffee filter?

Q: QuestionThe little t cups keep over flowing coffee grounds when puncturing

Q: QuestionWill the k cup side accommodate my yeti cup for brewing? How tall a cup will fit under the k cup side?

Q: QuestionOn the K-cup side it it a second reservoir or does it use the same one as the coffee pot. If its separate home many oz is it

Q: QuestionI just purchased my coffee center & am trying to brew a single cup of coffee. I filled the water resivour to the max line and put my own coffee in the appropriate Kcup holder. but the add water light is still on & I can't brew the coffee. please advise?

Q: QuestionI bought one of these units. Everytime I put a KCup in the unit and run it, it literally explodes the KCup and I have coffee grounds everywhere. Help!

Q: QuestionI just bought this coffee maker and while I can brew single cups, I cannot get the multi cup (the pot) to work. There is water, it hit brew and bold but no coffee comes out...it beeps when its done but nothing.

Q: QuestionWhen we use the k cup it always seems to give different measurements even though we only really use the 10oz (sometimes it seems like we get 6) Is this a defective unit?

Q: QuestionWhy does the carafe side of the system leak when adding 12 cups of water, for later brewing?

Q: QuestionWe have had this coffee maker for over a year and now the “auto brew” and “brew” functions are not working. Tried unplugging and plugging back in, it definitely doesn’t appear to be a power issue. Has anyone else experienced this?

Q: QuestionMy red clean button came on. I filled the water reserve with 1/3 vinegar and 2/3 water, pushed the on/off button and it went thru the process. Ow I can’t get the red light to go off. Help?

Q: QuestionThe single serve container for water is leaking. Is there a quick fix?

Q: QuestionHow do you know when coffee pot turns off completely ? All the lights stay on and there is no indicator showing it has cut off.

Q: QuestionCan it be plumbed

Q: QuestionSingle serve center: the 10 0z button will not work. The 6 and 8 oz button activate & brew very well. Is there anything i can do?

Q: QuestionIs the resovor the same for the signal cup ant the 12 cup the same

Q: QuestionJust got mine. Doing the setup. Poured 12 cups of water in. It brewed 8 cups and the rest is sitting in the coffee area. I can’t figure out how to get that water out. What happened?

Q: Questiondoes this come in red instead of black and stainless?

QuestionCan you brew a pot of coffee and keep the warmer on while brewing a single serve? I prefer a pot of hot coffee and my wife prefers using the single serve k cup.

QuestionI just bought this machine from you and what do I do to stop it from spitting the hot water on the single serve side when I’m making a cup of tea do I put the single serve coffee thing in it I just want the hot water

QuestionDoes the coffeemaker come with a reusable coffee filter?

QuestionThe little t cups keep over flowing coffee grounds when puncturing

QuestionWill the k cup side accommodate my yeti cup for brewing? How tall a cup will fit under the k cup side?

QuestionOn the K-cup side it it a second reservoir or does it use the same one as the coffee pot. If its separate home many oz is it

QuestionI just purchased my coffee center & am trying to brew a single cup of coffee. I filled the water resivour to the max line and put my own coffee in the appropriate Kcup holder. but the add water light is still on & I can't brew the coffee. please advise?

QuestionI bought one of these units. Everytime I put a KCup in the unit and run it, it literally explodes the KCup and I have coffee grounds everywhere. Help!

QuestionI just bought this coffee maker and while I can brew single cups, I cannot get the multi cup (the pot) to work. There is water, it hit brew and bold but no coffee comes out...it beeps when its done but nothing.

QuestionWhen we use the k cup it always seems to give different measurements even though we only really use the 10oz (sometimes it seems like we get 6) Is this a defective unit?

QuestionWhy does the carafe side of the system leak when adding 12 cups of water, for later brewing?

QuestionWe have had this coffee maker for over a year and now the “auto brew” and “brew” functions are not working. Tried unplugging and plugging back in, it definitely doesn’t appear to be a power issue. Has anyone else experienced this?

QuestionMy red clean button came on. I filled the water reserve with 1/3 vinegar and 2/3 water, pushed the on/off button and it went thru the process. Ow I can’t get the red light to go off. Help?

QuestionThe single serve container for water is leaking. Is there a quick fix?

QuestionHow do you know when coffee pot turns off completely ? All the lights stay on and there is no indicator showing it has cut off.

QuestionCan it be plumbed

QuestionSingle serve center: the 10 0z button will not work. The 6 and 8 oz button activate & brew very well. Is there anything i can do?

QuestionIs the resovor the same for the signal cup ant the 12 cup the same

QuestionJust got mine. Doing the setup. Poured 12 cups of water in. It brewed 8 cups and the rest is sitting in the coffee area. I can’t figure out how to get that water out. What happened?

Questiondoes this come in red instead of black and stainless?