“I purchased this, and cannot figure out how to turn on the sound?”
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I am on my second rig. The first one did not give sound for me, either. I think it was a hardware issue with the Gigabyte motherboard. I have set up many out of the box computers, and built them too, but never had experienced that issue before, so I took it back ASAP. They agreed that it sounded like a bad board. I exchanged it and the second one had and Asus m5a97 R2.0 motherboard. I have the full surround sound I wanted, now (the Asus board also has an optical out). It took some work from the team at my store, but they found a replacement computer at a nearby store and arranged a swap for me... after the computer was not able to be ordered, so I lucked out. I hope you do, too! Worst case scenario would be to have CyberPowerPC exchange it for you. You should talk to their tech line. I am sure they can assist you. Good luck!
Sorry, there was a problem. Please try again later.Please make sure you have your speakers connected and turned on. If you are using a monitor or TV that has built in speakers and connected via HDMI or Display port, you need to change the default Playback device in windows to to your TV or monitor. If you are note using HDMI or Display port then you need to run a separate cable from the front speaker out jack to your speakers or your TV or monitor's line in. Please contact our technical support department if you need additional assistance at 1.888.937.5582 Monday through Friday from 7am to 7pm PST. Please note that we are closed on Holidays.
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