“I spoke to a,Samsung rep my phone started erasing files due to a software upgrade that was pushed to my phone I was informed that best buy has a software reflash program that can restore everything that was erased, please advise”
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Hello – We may be able to recover data from your phone, but it wouldn’t be something we can do in one of our store. We’d need to send it out to a service center in order to do that. You can set up a reservation to visit us by going to www.geeksquad.com/schedule.
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