“My sons google account has been hacked. Play was compromised with unauthorized purchases which Verizon took care of. He cant sign in and recovery email that comes up is not his email. Is this something the Geek Squad can help with?”

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• Yes I do believe this could be resolved by geek squad.Be sure an schedule an appointment with them. Mike

  Answered by Mike 6 years ago

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• Yes the Geek Squad can help

  Answered by Sparkle 6 years ago

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• Having to cope with the aftermath of having an account accessed by unauthorized persons can be very upsetting indeed. In the scenario you have provided, we would recommend working with the Play store to address any issues with your son's login credentials.

  Answered by GeekSquadSupport 6 years ago

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