A:AnswerThis is a great question Skelter, it cannot be connected to Wi-Fi for online viewing, it uses it's own proprietary wireless technology for a secure connection between the monitor and cameras.
A:AnswerThe camera system isn't wireless. I thought it would be free of cords also when I purchased this surveillance system, but the wires make it obvious that you have surveillance. It pretty much has to be close to an outlet in order to work and the monitor has to be plugged in to work.
A:AnswerThank you for your interest in Defender Jay!
The PhoenixM2 includes a 7 inch monitor which pairs directly with the cameras. There is no video output to connect it to a larger monitor, but you can watch your recorded footage on any device with an SD card reader!
A:AnswerThanks for a great question Moto.
PhoenixM2 can support a total of 4 cameras, the model number will need to be PhoenixM2C to work with this monitor.
A:AnswerThank you for your questions! I will answer your questions in the order you asked them:
1. Optimum transmission range is 150' with line of sight
2. Signal strength is dependent on a number of factors including materials, range, obstacles.
3. The cameras and monitor use their own encrypted wireless signal, wifi is not required.
4. The cameras are rated IP54, if installed outside it is recommended they are well sheltered from weather and the power adapter is located indoors as limited penetration of water is possible.
A:AnswerGreat question Dee.
The monitor accepts SD cards up to 128 GB. To upgrade storage, you would need to purchase a larger capacity SD card. These can be purchased anywhere that sells electronics and camera accessories. If your SD card is full, the oldest footage will be recorded over.
A:AnswerThank you for your questions, Cyote! The PhoenixM2 is not compatible with other third party products.
Thank you for your interest in Defender!
Melissa C. | Defender Customer Experience Expert
A:AnswerI tested the cam with a 9 volt bat. on my remote control lawnmower. Me sitting at the dinning rm, I controlled the mower to go to the rear of my home about 35 ft. The vid started getting choppy and there was a time lapse . I understand that with no obstruction it goes further distance. As for my trial, well it didn't go well. I just left it on top of my washer to see the timer. Good luck
A:AnswerHello Gib, thanks for the great question! On the PhoenixM2 each camera can record motion or continuously, independently of each other. You can set up schedules for each camera as well.
Defender Support
A:AnswerGreat question Jeri.
You can use the power adapter outdoors on this system. For additional power cable length, an outdoor rated extension cord can be used. We recommend indoor installation of the power adapter to avoid the possibility of the adapter being unplugged.
A:AnswerThank you for your question, Patricia! Defender does not charge a monthly fee for any of our products!
Thank you for considering Defender!
Melissa C.| Defender Customer Experience Expert
A:AnswerThank you for your question, Pat! The infra red lights are visible and while will not cause an outward shine they can reflect off of surfaces if placed too close!
Thank you for your interest in Defender!
Melissa C.| Defender Customer Experience Expert
A:AnswerHello Natureboy and thank you for reaching out to Defender with this great question! The maximum distance the monitor and the camera can be from one another is 450 feet. The optimum distance is 150 feet, clear line of sight. Yes, the system will work if the monitor and camera are in separate rooms. If you have any additional questions we will be glad to assist you. You can also reach us via our website, phone or chat. -Lauren A. | Defender Customer Experience Expert | www.Defender-usa.com Defender Customer Support: 1-866-946-7828.
A:AnswerHello Markfredrick, thanks for the question. The Phoenix M2 night vision cameras do not glow when night vision is on. If you have other questions please let out support team know by email or phone.
Martin R. | Defender Customer Experience Expert
A:AnswerHello there Joebob, and thank you for this great question! Yes, both cameras record in color during the daytime. Night time recording is in night vision. Please reach out for customer support team via e-mail or phone so we can assist further. - Lauren A. | Defender Customer Experience Expert
A:AnswerMigsmodesto, great question. You can purchase the cameras separately. The camera model is PhoenixM2C.
Martin R. | Defender Customer Experience Expert
A:AnswerGreat question KnightMoves808, the only wiring on the system is the power adapters that come with the monitor and the camera. Other than that it is a wireless system in terms of camera connectivity to the monitor.
Defender Support
