A:AnswerHello,
Thank you for your question. Best Buy has a 30-Day return policy as well as the manufacturer. After 30 days, please contact DeLonghi's customer care team at (866)528-8323 for further assistance.
Thank you.
A:AnswerYes, but you have to trick the machine. Simply select spoon for ground coffee and do not add any grounds. Now press one of the latte drinks and hot milk will be severed and the system will display a warning message to add grounds. Just ignore/cancel your done.
A:Answerit is the same market segment level, in terms of features included for the series. But this is the real-deal, from DeLonghi, italian expert coffee makers.
A:AnswerNot with this machine, they do make an upgrade for double the price. We didn’t think it was worth it. This machine has been great. We can always warm up milk on our own.
A:AnswerHello Dotti,
Here at Delonghi, we will accept returns of products in good condition within 30 days of your purchase date. Credit will be issued in the same form of payment used for the purchase. There will be no refunds given for returns made after 30 days from purchase. Please note that original shipping charges, if applicable, are not refundable.In the event that we processed an order incorrectly or sent an incorrect or damaged item, here at Delonghi we will gladly replace or take back that item for a full refund at our expense.
A:AnswerYou can make a latte and put it over ice, you can control how much froth you want by how much you put in the milk container for the My Latte setting. It will use it all. You could keep the cup under the spout and add more espresso shots or iced coffee selections.