“I discovered after I bought this product that the handbook says, "FocusTrack is disabled when recording at a high resolution such as 2.7K 48/50/60 fps, 1080p 48/50/60/120 fps, 4K 48/50/60 fps, and 5.4K 24/25/30 fps. Why have these features at all?”
Answer This Question
1-7 of 7 Answers
The issue is more of the resolution to frame rate rate ratio. 24 and 30 frames per second are typical frame rates that would work great for shooting video with active track (unless you want to active track and shoot slow motion... but that is a very specific use) The only resolution that can't use FocusTrack features at all is 5.4k (which is a ridiculously high resolution, and its understandable that software would struggle to do both this and track a subject at the same time) All you really lose in 4k and lower is active track at higher frame rates. Give it a go at 24 frames per second and you will find its an incredibly useful function.
Sorry, there was a problem. Please try again later.Dear customer, Thank you for your inquiry. For better performance, FocusTrack can be enabled at 1080P/2.7K/4K and 24/25/30fps. And ActiveTrack 4.0 can only be used for tracking people, vehicles, and boats. Hope for your understanding. Should you need any further assistance, please feel free to contact our DJI support at http://www.dji.com/support, We are always here to help. Best Regards, DJI Support
Sorry, there was a problem. Please try again later.This question should be sent to DJI. There aren't any Best Buy customers that can answer why a company does some things and doesn't do others. This question should be sent to DJI Tech Support. Good Luck!
Sorry, there was a problem. Please try again later.Yes, I noticed that as well. I haven't played enough with the FT or Active Tracking at the different video levels. I flew it for hours in Kauai last week and I kept it at 4K/30fps and the footage is still awesome.
Sorry, there was a problem. Please try again later.Not sure about that. Maybe they sent update to allow.
Sorry, there was a problem. Please try again later.It allows you to shoot at 30fps on 1080p, 2.7k, and 4k. The features work fine.
Sorry, there was a problem. Please try again later.I believe that software updates are coming to fix these issues.
Sorry, there was a problem. Please try again later.