“what do I do if it doesn't recharge? I plug it in to charge and it no longer charges. The led lights don't light up. When I connect it to a device, it has no power to recharge the device. It was a Christmas gift (so its not that old) and I don't have a gift receipt. Do I just throw this away?”
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1-5 of 5 Answers
check your plug it maybe bad.
Sorry, there was a problem. Please try again later.lori, Try another cord to charge the battery (see if the red light turns on). I believe it is a common USB to microUSB cable. If that works, then you have a bad cable. If not, I guess your 'throw it away' is one solution. You might go back to Best Buy and see if a nice sales associate will swap a good one for your bad one. It may still be under warranty, receipt or not. Good Luck!
Sorry, there was a problem. Please try again later.Yep...pretty much, nothing else you could really do
Sorry, there was a problem. Please try again later.Check your USB charging cable. Sometimes they just stop working.
Sorry, there was a problem. Please try again later.Try to remove and install the cable a few times. Sometimes this helps, maybe dirty electrical contacts.
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