A:AnswerHi there LaylahRose, this is Tia from Dyson! Happy to help! The 3 heat settings for the Dyson Airwrap are as follows: High Heat 194ºF, Low Heat 140°F, and Cold Shot 82.4ºF.
Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHello Veve, this is Kelly with Dyson. The boxed weight of this model with all of the included attachments is just about 10 pounds.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Jenny, this is Kelly with Dyson. You can add volume to the crown with the Airwrap multi-styler. We do have some hair styling videos on our website, as well as the official Dyson YouTube channel as well. If you still have any questions or concerns that we can help to address, feel free to get in touch with us at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerThe coil brush and partial brush attachments, along with the drying concentrator can be used to efficiently straighten your wife’s hair. Then she can use the air wrap roller attachments to curl if she would like. However, if she primarily likes to straighten most of the time and only occasionally curls her hair, the Dyson Corrale hair straightener is a great tool for straightening but also curling and styling hair after using a hair dryer with a diffuser.
A:Answer866-693-9766 is the number for the warranty department. You can also download the Dyson app onto your mobile device to register any of your Dyson products for easy access to troubleshooting tips
A:AnswerHi, Sunny. Dyson does offer different models of the Airwrap™ which include different attachments and accessories based on need. Please feel free to email askdysonUS@dyson.com and we are happy to provide support if you are missing something from your order.
Best wishes,
Jenifer
Dyson Expert
A:AnswerHi there Esme, this is Tia from Dyson. For ordering options, feel free to check availability through this retailers website or alternatively, you may visit the Dyson site.
Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there Doninha, this is Tia from Dyson. This model Airwrap will include the Vinca blue storage case, which protects and neatly stores your Dyson Airwrap multi-styler and attachments. The case is finished in Vinca blue, cushioned with soft fabric and includes a removable lid that is also a non-slip mat for your multi-styler.
Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerI believe you're asking whether Dyson or Best Buy would replace your older set with the newer re-engineered set that includes the round brush. I don't believe so. They are offering the newer accessories for an additional cost. On Dyson direct, they tack on a $8.95 shipping charge, if you are purchasing accessories only, so it's better to buy them from Best Buy or Sephora.
A:AnswerHi Amber, this is Kelly with Dyson. Every Airwrap kit will include the pre-styling dryer attachment, which will take your hair from wet to damp, and ready to style with the other added attachments.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. Our haircare products, including the Airwrap, so contain PTFE/Teflon in some insulation components.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. The long kit would also work with your hair; the barrels are longer, but you'd still be able to use those longer barrels with your hair length.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there LaylahRose, this is Tia from Dyson. With regard to product releases, we always encourage you to keep an eye on the Dyson site for the latest updates on new products.
Thanks for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerNo it doesn’t for some reason. I didn’t get the brush and comb in my purchase either and I got mine from Best Buy too. It just sells it with the travel case. I noticed Nordstrom sells it with brush and comb and travel case but Best Buy Sephora and ulta don’t sell it with comb and brush. Doesn’t seem fair Dyson !! very misleading
