Questions & Answers

Q: QuestionDoes the wide tooth comb attachment work with the Airwrap?

Asked 6 years ago by Yolie.

• A:Answer all the things that come in the box work with it.

  Answered 5 years ago by Bobdd

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Q: QuestionIf I get the Dyson - Airwrap Complete Styler, do I also need the blowdryer?

Asked 6 years ago by JEAND.

• A:Answer Nope. I bought the blow dryer first, and it's amazing! But now that I have the airwrap, I never use the blow dryer. The blow dryer attachment that comes with the airwrap works just as well as the blow dryer. The only thing that the airwrap doesn't have is the diffuser.

  Answered 5 years ago by ShelleyVerified Purchase

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Q: QuestionDoes it come with a wall hanger or something to save the hair dryer?

Asked 6 years ago by Nick.

• A:Answer Hello Nick, this is Kelly with Dyson. The Dyson Airwrap™ Complete Styler does not include a type of hanger or loop, to hang it like the Supersonic™ hair dryer. Best wishes, Kelly Dyson Customer Support

  Answered 6 years ago by DysonProductExpert

  
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Q: QuestionHi, I'd like the to can the charger of this Dyson be used in China?

Asked 6 years ago by Scott.

• A:Answer Probably you will not be able to use the product in China due to the different voltage requirements of the country if you buy the product within the U.S.A. Based on what I posted below, (looked for the exact numbers), you will not be able to use it there. Especially, Dyson products' voltages are country-specific. You can not use the product in the USA if you buy it from Europe or China and vice versa. Their products are very strict to the country they are selling in. Converter options are there but what I heard is that the converter is so enormous, it will not be convenient to use with it. https://www.dyson.com.au/supporthome.aspx/Hair-Care/Dyson-Airwrap-Styler/Dyson-Airwrap-Styler/310729-01/using-your-dyson-machine/how-to-use-your-appliance-abroad "Basically there are two main standards for voltage and frequency in the world. One is the standard of 110-120 volts at a frequency of 60 Hz （mostly used in USA）, and the other is the standard of 220–240 volts at 50 Hz (mostly used in Europe). China uses generally 220V, 50HZ, AC (Hong Kong is 200V; Taiwan is 110V). I hope, this helps. This is based on my experience and if you reach out to Dyson's superior customer service, they will be able to clarify for you within minutes.

  Answered 6 years ago by Niksar

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Q: QuestionWhen will it be restocked!!!

Asked 7 years ago by Anonymous.

• A:Answer It’s currently stocked

  Answered 6 years ago by Qualityvsquality

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Q: QuestionWhen will this be available?

Asked 7 years ago by Jace.

• A:Answer This item is currently available and in stock now

  Answered 6 years ago by ReviewGuru

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Q: QuestionAny idea when this item will be back in stock?

Asked 7 years ago by Ashpdx.

• A:Answer This item is currently in stock but may quickly sell out for the upcoming Christmas season

  Answered 6 years ago by ReviewGuru

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Q: Questionwhen this item going to purches coz I want to oder this item asap

Asked 7 years ago by k.

• A:Answer It is available for purchase now

  Answered 6 years ago by Rene

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Q: QuestionWill the new 0.8" Airwrap barrel accessory be manufactured in this Vinca Blue/Rosé color?

Asked 3 years ago by LaylahRose.

This question was asked about the related product: Dyson - Airwrap multi-styler Complete Long - Vinca Blue/Rosé

• A:Answer Hi there LaylahRose, this is Tia from Dyson. With regard to product releases, we always encourage you to keep an eye on the Dyson site for the latest updates on new products. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionDoes the best buy model include the Rosé Paddle brush and Detangling comb with travel case? Per Dyson the Special edition Dyson Airwrap™ multi-styler Complete Long in Vinca Blue/Rosé for 599.99 includes: the Rosé Paddle brush and Detangling comb

Asked 3 years ago by jd91951.

This question was asked about the related product: Dyson - Airwrap multi-styler Complete Long - Vinca Blue/Rosé

• A:Answer No it doesn’t for some reason. I didn’t get the brush and comb in my purchase either and I got mine from Best Buy too. It just sells it with the travel case. I noticed Nordstrom sells it with brush and comb and travel case but Best Buy Sephora and ulta don’t sell it with comb and brush. Doesn’t seem fair Dyson !! very misleading

  Answered 3 years ago by Anonymous

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Q: QuestionCan I return Dysons air wrap if I don’t like it ?

Asked 4 years ago by Divya.

• A:Answer Hi Divya, this is Kelly with Dyson. You would need to check with Best Buy's return policy to see if they offer returns on this particular item. If purchased directly via Dyson, we have a 30-day return period on all machines. Best Wishes, Kelly Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
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Q: QuestionHow often is this restocked?

Asked 5 years ago by jg13.

• A:Answer This is definitely for all hair types

  Answered 3 years ago by Jentuck4Verified Purchase

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Q: QuestionWill the long barrels fit in the case if I replace the standard ones?

Asked 4 years ago by Ellie.

• A:Answer Hi there Ellie, this is Tia from Dyson. The storage case should fit between 4-6 Airwrap attachments. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
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Q: QuestionDoes the special edition Airwrap styler complete come with the Detangling comb & Paddle brush?

Asked 4 years ago by KeithC.

This question was asked about the related product: New special edition Dyson Airwrap styler complete - Prussian blue/rich copper

• A:Answer Hi Keith, this is Kelly with Dyson. Those items come with the special edition Airwrap, purchased directly from Dyson; those are not provided with the purchase from one of our authorized retail partners. Best wishes, Kelly Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
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Q: QuestionWhat is Best Buy return policy? I’m doing early Christmas shopping and concerned if the gift needs to be returned.

Asked 4 years ago by Lori.

• A:Answer Hello Lori, this is Kelly with Dyson. You can find the return policy for Best Buy on their website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Best Wishes, Kelly Dyson Customer Support

  Answered 4 years ago by DysonProductExpert

  
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Q: QuestionDoes the Dyson Airwrap™ styler Complete (Prussian Blue/Rich Copper) come with the paddle brush and detangling comb? The Dyson website shows it, but does not mention it here. Thank you!

Asked 4 years ago by JC.

This question was asked about the related product: New special edition Dyson Airwrap styler complete - Prussian blue/rich copper

• A:Answer This is not okay, dyson is selling this product with a paddle brush and comb on their site for the same price. It is described as the same product. Why would it not come with this product sold at best buy. Dyson, if your not including those products then deduct them from the final price.

  Answered 4 years ago by Jassyrn

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Q: QuestionWill this come with the storage and travel case?

Asked 5 years ago by bestbuyer123.

This question was asked about the related product: Dyson - Airwrap styler gift edition - Nickel/Fuchsia

• A:Answer Hi there, this is Kelly with Dyson. The Airwrap™ styler gift edition contains the following: Dyson Airwrap™ styler, Dyson-designed travel pouch, 1.2” Airwrap barrels, 1.6” Airwrap barrels, Firm smoothing brush, Soft smoothing brush, Round volumizing brush, Pre-styling dryer, Filter cleaning brush, and the Presentation case. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionIt is sold out I am interested in buying when can I get it.

Asked 7 years ago by Lala.

• A:Answer I looked online at the stores around me to find one. I did have to ask for it. And the store did have it.

  Answered 6 years ago by Lonnie

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Q: QuestionWhere is the Airwrap manufactured?

Asked 6 years ago by Chasinfan.

• A:Answer Made in Philippines by DYSON Technology Limited.

  Answered 6 years ago by Smokiesgurl

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