“The vacuum is either too powerful or my carpet is too thick so I am unable to move it across the carpet. Is there a height adjustment on this vacuum?”
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No, self adjusting.
Sorry, there was a problem. Please try again later.Hi there, this is Kelly with Dyson. The cleanerhead on your Ball Multi Floor Origin is self-adjusting, so it will automatically raise and lower to seal in suction across all flooring types. If you're having trouble with your machine, feel free to get in touch with us directly at [email protected], and we'll be glad to help provide troubleshooting support. Best wishes, Kelly Dyson Customer Support
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