“When assembling vacuum there appears to be an extra part. The part is shown in one view that was PRE ASSEMBLED at the factory. Second question is DOES THE HEAD articulate. It appears to have restricted movement due to red locking ring.”
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The head Works awesome it was a very easily assembled machine
Sorry, there was a problem. Please try again later.Hi Mac, this is Kelly with Dyson. I'm happy to inform you that Dyson does include instructions in the box with your machine outlining how to complete the minimal assembly required with your machine. We also offer a quick start card on the machine itself, as well as have quick start videos available on the Dyson website. We also do make ourselves available to assist if ever needed, including our helpline contact info directly on our machines. Feel free to email us at [email protected] if assistance is needed. Best wishes, Kelly Dyson Customer Support
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