How do I get the fan to oscillate, I tried the arrows with no luck. null

Question

CathyInOhio · Accepted Answer

Did you remove the tape? I believe it was blue in color on my fan.

Phil · Answer

Have you taken off the blue tape around the base?

Mike · Answer

My hot and cold Dyson fan will not oscillate. When I press the oscillate button it goes from cold to hot and hot to cold butdoes not oscillate.

blue · Answer

After dismissing all the comments that said "remove the tape" because there was " no way" I left the tape on my fan - I realized the Blue trim on the bottom of the fan was actually tape to be removed....now it works.

Answered by blue 6 years ago

DysonProductExpert · Answer

Hi Linda. It's Vince with Dyson. It is important to ensure that the packaging tape has been removed from the base of the unit. If you do continue to experience difficulties, please feel free to reach out via email at askdysonus@dyson.com. We will be happy to help. Best wishes, Vince P.

Answered by DysonProductExpert 10 years ago

Best wishes, 
Vince P.

Silverbelle55 · Answer

Be sure to point directly at the eye in the fan. We had this issue at first but found it is very point specific. Hope this works.

Chas · Answer

Make sure the fan is assembled right on its base - must be flush.

KGinSWE · Answer

The tape that was stopping it from oscillating was white (not blue) but it was preventing the bottom from rotating. I removed it (as you advised) and it oscillates perfectly now. Thank you.

Dragonmom · Answer

The remote doesn't have great range. You have to be in front of it and point it at the base. The arrows is the button that will make it oscillate. If it still doesn't, make sure that you have assembled it correctly and that all sections have locked in place and try again. If it still doesn't, contact Dyson.

Answered by Dragonmom 9 years ago

Wayne · Answer

if the button on the remote is not working than you need to get a new one from dyson

Answer

Remove the tape covering the oscillation

Answer

Our tape was white and really hard to see on the base. Once removed, it worked great!!

Answer

I kept looking for the " blue tape" that I was suppose to remove. Mine was white and once I saw that and removed it , the fan oscillated.

Answer

Mine didn't come with a blue tape, but a transparent one. When I looked closer, I found it, took it off, et voila. Everything operational.

Arrakis · Answer

I know that someone else has provided the answer in this Best Buy Q & A but it is simple as to be … der!
I had this problem of the fan not oscillating.  I got “up close and personal” with the BASE of the fan, pushed the oscillation button on the remote, and?  … Wallah!  It oscillated like a ballet dancer!
I love this Dyson unit.  I got it for a great price off Gumtree in Australia.  It is the first Dyson product I’ve ever owned.  Yes, they are SUPER expensive if you buy them from a dealer.  Got my brand new unit for almost half price as the seller decided that he didn’t need two units.  The unit was still in its box and  hadn’t even been opened.  Thanks for this Q & A forum!

wjrz111 · Answer

Top right button on the remote turns the oscillate "on"

FLMIKE · Answer

You click the top right button with the double arrows on the remote. Read the user manual for clarification.

JimmiJan · Answer

I use the arrows on remote without any problems.

“How do I get the fan to oscillate, I tried the arrows with no luck.”

1-10 of 18 Answers