Questions & Answers

Q: QuestionDoes it work with 220v?

Asked 2 months ago by MARU.

Q: QuestionMy unit doesn't oscillate.I don't know if it's a bad remote that has the oscillating button on it.Or if it's the unit that is sold "as is" not to oscillate.

Asked 2 months ago by DennisDrockinit.

• A:Answer Make sure you remove the small plastic film at the base of the fan after assembling it.

  Answered 1 month ago by AlecVerified Purchase

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Q: QuestionDoes it have a left and right rotation function ?

Asked 5 months ago by Chadol.

• A:Answer No, it does not rotate.

  Answered 5 months ago by user535378

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Q: QuestionAccording to specifications, AM07 moves 132gallons of air, cools up to 800sq ft but does not have a HEPA or purification filter. Why can't this powerful air multiplier fan include a purification filter? Dyson purifiers do not cool as well as this, why?

Asked 8 months ago by WhoCaresWhoIAm.

• A:Answer If that’s what you want, buy the TP10. But you will not experience that much air flow, even with the filters removed. I tried the TP10 with all combinations, both filters, 1 filter, even without it wasn’t putting out as much air as the AM07. I noticed the AM07 has a belt that runs in the back slot all around. The TP10 has a slot in the front that pushes air out but is blocked on the top and bottom.

  Answered 7 months ago by BBYReviewerVerified Purchase

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Q: QuestionHow does the insurance plan work in the state of Texas?

Asked 1 year ago by PurpleNezy.

• A:Answer Hello, thank you for your inquiry about the insurance plan for the Dyson Cool Tower Fan AM07 in Texas. The insurance plan typically covers accidental damage, including drops, spills, and mechanical malfunctions, from the date of purchase. Coverage details can vary, so we recommend reviewing the specific terms and conditions provided at the time of purchase. If you have any other queries, please feel free to contact us via [email protected]. We appreciate your support and look forward to serving you again. Warm regards, Dyson Customer Support

  Answered 1 year ago by Dyson Team

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Q: QuestionCan I use it on a outside restroom?

Asked 1 year ago by Rick.

• A:Answer As long as the power outlet matches the specifications it shouldnt be a problem.

  Answered 11 months ago by MwrightVerified Purchase

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Q: QuestionIs it hard to clean the vented area in the base of this fan?

Asked 1 year ago by BethG.

• A:Answer No it is not difficult to clean.

  Answered 1 year ago by NeddaPVerified Purchase

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Q: QuestionIs this effective outdoors?

Asked 1 year ago by Anonymous.

• A:Answer We use it on our patio sometimes and it works well. We even position it in front of the screen door facing in to really increase cooling inside the house.

  Answered 11 months ago by MwrightVerified Purchase

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Q: QuestionHello I was told to email you guys and I am still waiting please help Error Code F4

Asked 1 year ago by FrankM.

• A:Answer Hello Frank, thank you for reaching out and bringing this to our attention. We apologize for the delay in our response and any inconvenience this may have caused. We can imagine how frustrating and disappointing this must be for you. However, we strive to provide the best experience for our customers. Rest assured, you will be assisted as quickly as possible. We would like to look further into this for you. For detailed information, please feel free to email us again at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter.

  Answered 1 year ago by Dyson Team

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Q: QuestionDo you have to add water or ice?

Asked 1 year ago by Matt.

• A:Answer No. It really cools my room and I'm very happy with the purchase.

  Answered 1 year ago by Anonymous

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Q: QuestionHow cool does the air get?

Asked 1 year ago by Liv.

• A:Answer I would normally have the AC set to 70°, and the AC would run all the time getting to 72° last summer. This year same thing, set to 70° but it reaches 70° and shuts off (this year has been hotter). It cools of a 25 x 35 living room, but we leave the doors open to circulate the and purify the air. hope this helps

  Answered 1 year ago by DavidWVerified Purchase

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Q: QuestionDoes the purifier also work as a fan?

Asked 1 year ago by AJ.

• A:Answer This model is just the fan only. There is no purifier on this model.

  Answered 1 year ago by MikeBVerified Purchase

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Q: QuestionIs this fan safe for pets?

Asked 1 year ago by JonZ.

• A:Answer Yes

  Answered 1 year ago by EvelynHVerified Purchase

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Q: QuestionHey, I have a 555 square-foot studio apartment with this cool the entire thing?

Asked 1 year ago by Sull.

• A:Answer No,it wont...i have it in my livingroom and it cant even cool that....im extremely disappointed....you would think for 300 dollars it would at least be powerful but its NOT.....i had to put a ittle fan next to it so i could feel a difference....

  Answered 1 year ago by RobertoTVerified Purchase

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Q: QuestionIs this fan new or is it a refurbished one?

Asked 2 years ago by Sher.

• A:Answer Mine is supposedly new...but it works like its been refurbished......i was so excited getting this fan and now i feel stupid wasting the amount of money i did....lesson learned

  Answered 1 year ago by RobertoTVerified Purchase

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Q: QuestionDoes fan come with Dyson 2yr warranty?

Asked 2 years ago by Gar1.

• A:Answer Yes it does

  Answered 2 years ago by SuziGVerified Purchase

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Q: QuestionDoes this fan have 3 prongs? Or a spec sheet?

Asked 9 months ago by Anonymous.

• A:Answer Hello, thank you for your query regarding the Dyson - Cool Tower Fan AM07. The Dyson Cool Tower Fan AM07 comes with a 6.6-foot power cord, but details about the prong configuration are not explicitly listed in the available specifications. For a full spec sheet, including dimensions, airflow settings, and other technical details, you can check Dyson’s official product page here or refer to the user manual here. You can reach Dyson customer support at [email protected] or through their website for further clarifications,

  Answered 7 months ago by Dyson Team

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Q: Question4 months of ownership , it randomly stopped blowing air and it shows error code F4

Asked 1 year ago by FrankM.

• A:Answer i sent an email

  Answered 1 year ago by FrankMVerified Purchase

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Q: QuestionDoes this fan cool a room or just move the air?

Asked 1 year ago by Kate.

• A:Answer I have this fan in my bedroom and it the room nice and cool.

  Answered 1 year ago by NeddaPVerified Purchase

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