“why does the canister come off the head when i press the red lever to release the bottom door to clean out the debris. It does not click the last time when closing it either.”
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Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] and we are happy to provide you with support. Best wishes, Teanna Dyson Expert
Sorry, there was a problem. Please try again later.I believe it comes down so you can wipe the dirt off the purple filter. I have no issues Ed with it relatching.
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