Questions & Answers

Name: Dyson - Cyclone V10 Animal Cordless Stick Vacuum - Iron
Brand: Dyson
SKU: 6401116
Price: 109.99 USD
Rating: 4.7 (4486 reviews)

Dyson - Cyclone V10 Animal Cordless Stick Vacuum - Iron

Model:: 394429-01; |
SKU:: 6401116

User rating, 4.7 out of 5 stars with 4486 reviews.

Highly rated by customers for:

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QuestionWhen using the wall mount, how much space is needed from the wall to remove V10 Animal from the mount (total distance from wall to be able to remove V10 Animal from mount)?
Asked 5 years ago by frank.
- Answer You remove it vertically. You need to be able to lift it up at least 6”
  Answered 3 years ago by Envy
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Questionwhat dyson do you recommend for wood floors only preferably cordless? How much life does it have before you have to charge it? If it has a cord how much does the one recommended weigh?
Asked 5 years ago by denise.
- Answer Hello Denise, this is Kelly with Dyson. You can use the Dyson Cyclone V10 Animal on wood/bare floors, but if your flooring manufacturer does NOT recommend using a brush bar, you may wish to consider the Absolute model; this will include the soft roller head which was engineered specifically for use on bare floors. The V10 will provide up to one hour of run time, depending on the suction mode that you're using. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI just got the v10. When vacuuming on max, the filter light keeps flashing and the machine intermittently chugs along as if it were making an effort to work. I am cleaning the filter, hoping that this will solve the problem. Checked and found NO blockages
Asked 5 years ago by WD4tbexternalhd.
- Answer Hi Larry, this is Kelly with Dyson. We are sorry to hear that you're having an issue with your Dyson Cyclone V10 Animal. We would be happy to go over your machine with you, to help ensure that it's performing as intended. Please reach out to us directly at [email protected], and it will be our pleasure to provide you with assistance. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI read a review and the person said his v10 animal cord free stick vacuum lasted for 4 years. I was hoping to get more . I had a shark that lasted 4 years and wasn't happy. Is that the usual time before the battery lasts and can you replace the battery?
Asked 5 years ago by toni23.
- Answer Mine lasted less than a year, apparently its a roll of the dice.
  Answered 5 years ago by Zeek
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QuestionDoes it include 2 heads or just one?
Asked 5 years ago by Julie.
- Answer 2
  Answered 5 years ago by TXMike
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QuestionCan you buy replacement filters for the Cyclone V10 Animal cordless vacuum?
Asked 6 years ago by MC.
- Answer Yes. Where they sell sweeper
  Answered 6 years ago by Poppop
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QuestionI have a braided natural fiber rug that specifically recommends not using a vacuum with hard rollers as it will damage the fibers. Is there a Dyson vacuum or attachment that would be recommended for this application?
Asked 4 years ago by Edmundo.
- Answer I would use the Dyson V10 as it allows you to adjust the amount of suction for the type of surface that you are vacuuming. I have used it on braided rugs and it performed nicely.
  Answered 4 years ago by Sunnie
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QuestionDoes this vacuum use a HEPA filter?
Asked 6 years ago by Christine.
- Answer Yes it uses a HEPA filter
  Answered 6 years ago by Aebcandy
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QuestionHello, Where can I purchase on your website charger battery for V10 Animal vacuum. Thank you.
Asked 6 years ago by Kvet.
- Answer Hello Kvet, this is Kelly with Dyson. If you're unable to find any needed replacement parts via this retailer, please visit Dyson direct as we do carry all replacement parts for this model. If a part is not listed on the web site, such as the battery, we do still carry it - it just may not be available online to purchase. We do offer 24/7 support via live chat which you can access via our website for assistance. Best wishes, Kelly Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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QuestionHi, does the v10 animal support both 110v and 230v power systems? Or is it just suited to the USA power of 110v? Cheers
Asked 7 years ago by Nick.
- Answer Just USA, 110v.
  Answered 7 years ago by Cooper
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QuestionHow long is the cord if we choose to bypass the docking station?
Asked 7 years ago by HI.
- Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Cyclone V10. The charger measures about 6 feet. Best Wishes, Krystal Dyson Customer Support
  Answered 7 years ago by DysonProductExpert
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QuestionCan you turn the roller brush off? I can't seem to find a button to turn it off. Thanks
Asked 6 years ago by JaniceLynn.
- Answer No, if it's attached to the vacuum then it's on. The v10 does have adjustment for the amount of vacuum the motor head uses.
  Answered 6 years ago by MMilk
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Questions & Answers

Dyson - Cyclone V10 Animal Cordless Stick Vacuum - Iron

Q: QuestionWhen using the wall mount, how much space is needed from the wall to remove V10 Animal from the mount (total distance from wall to be able to remove V10 Animal from mount)?

Q: Questionwhat dyson do you recommend for wood floors only preferably cordless? How much life does it have before you have to charge it? If it has a cord how much does the one recommended weigh?

Q: QuestionI just got the v10. When vacuuming on max, the filter light keeps flashing and the machine intermittently chugs along as if it were making an effort to work. I am cleaning the filter, hoping that this will solve the problem. Checked and found NO blockages

Q: QuestionI read a review and the person said his v10 animal cord free stick vacuum lasted for 4 years. I was hoping to get more . I had a shark that lasted 4 years and wasn't happy. Is that the usual time before the battery lasts and can you replace the battery?

Q: QuestionDoes it include 2 heads or just one?

Q: QuestionCan you buy replacement filters for the Cyclone V10 Animal cordless vacuum?

Q: QuestionI have a braided natural fiber rug that specifically recommends not using a vacuum with hard rollers as it will damage the fibers. Is there a Dyson vacuum or attachment that would be recommended for this application?

Q: QuestionDoes this vacuum use a HEPA filter?

Q: QuestionHello, Where can I purchase on your website charger battery for V10 Animal vacuum. Thank you.

Q: QuestionHi, does the v10 animal support both 110v and 230v power systems? Or is it just suited to the USA power of 110v? Cheers

Q: QuestionHow long is the cord if we choose to bypass the docking station?

Q: QuestionCan you turn the roller brush off? I can't seem to find a button to turn it off. Thanks

QuestionWhen using the wall mount, how much space is needed from the wall to remove V10 Animal from the mount (total distance from wall to be able to remove V10 Animal from mount)?

Questionwhat dyson do you recommend for wood floors only preferably cordless? How much life does it have before you have to charge it? If it has a cord how much does the one recommended weigh?

QuestionI just got the v10. When vacuuming on max, the filter light keeps flashing and the machine intermittently chugs along as if it were making an effort to work. I am cleaning the filter, hoping that this will solve the problem. Checked and found NO blockages

QuestionI read a review and the person said his v10 animal cord free stick vacuum lasted for 4 years. I was hoping to get more . I had a shark that lasted 4 years and wasn't happy. Is that the usual time before the battery lasts and can you replace the battery?

QuestionDoes it include 2 heads or just one?

QuestionCan you buy replacement filters for the Cyclone V10 Animal cordless vacuum?

QuestionI have a braided natural fiber rug that specifically recommends not using a vacuum with hard rollers as it will damage the fibers. Is there a Dyson vacuum or attachment that would be recommended for this application?

QuestionDoes this vacuum use a HEPA filter?

QuestionHello, Where can I purchase on your website charger battery for V10 Animal vacuum. Thank you.

QuestionHi, does the v10 animal support both 110v and 230v power systems? Or is it just suited to the USA power of 110v? Cheers

QuestionHow long is the cord if we choose to bypass the docking station?

QuestionCan you turn the roller brush off? I can't seem to find a button to turn it off. Thanks