“I have my Dyson Purifier on Auto. The readings on my phone say Aq is good but my Dyson does not shut down or rest. Is this normal? Thanks”
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Hello, thank you for your query regarding the Dyson - Hot+Cool Gen1 HP10 Purifier. Yes, this is normal behavior for the Dyson Hot+Cool Gen1 HP10 Purifier. When set to Auto mode, the purifier continuously monitors air quality and adjusts airflow as needed. Even if the air quality is good, the unit may remain on at a low speed to maintain clean air and respond to any subtle changes. You can reach Dyson customer support at askdysonus@dyson.com or through their website. If you have any further questions or need additional assistance, please feel free to let us know. We are here to help.
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