Questions & Answers

Name: Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue
Brand: Dyson
SKU: 6373041
Price: 499.99 USD
Rating: 4.5 (2469 reviews)

Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue

Model:: 306982-01; |
SKU:: 6373041

User rating, 4.5 out of 5 stars with 2469 reviews.

Highly rated by customers for:

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QuestionWhat is the difference between the Dyson HP01 model 306982-01 and the Dyson HP01 model 311383-01?
Asked 5 years ago by Rosie.
- Answer Hi Rosie, this is Kelly with Dyson. The difference between those HP01 models is the color of the machine. The machine with sku 306982-01 is Iron/Blue, and the other model is White/Silver. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionDoes this remove VOCs?
Asked 5 years ago by HB.
- Answer Hello HB, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifier fan removes a range of contaminants from the air. It purifies to remove 99.97% of allergens and pollutants as small as 0.3 microns from the home. It also removes pollen, pet dander and odors such as cigarette smoke and cooking smells, along with VOC's. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionCan this be used in a high humidity room such as a steamy bathroom?
Asked 5 years ago by Ella.
- Answer No
  Answered 4 years ago by SAS2014
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QuestionMy dyson hot and fan has quit working. How do I get it fixed or repair. I have had it for at least 5 yeas.
Asked 5 years ago by MontanaRoy.
- Answer Hello Roy, this is Kelly with Dyson. We are sorry to hear that you're having an issue with your Dyson HP01 Pure Hot + Cool. We are keen to provide you with support. Please feel free to reach out to us directly at [email protected]. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionWhat voltage electrical outlet is required and how much current would it draw?
Asked 5 years ago by BigWes.
- Answer Hi Wes, this is Kelly with Dyson. The Dyson Pure Hot + Cool, when used in heater mode, uses 1500 watts. Most modern residential circuit breakers have a max load of either 1800 or 2400 watts. Typically, we would recommend plugging your HP01 into its own outlet, on a separate circuit breaker from other high-powered appliances. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI am not sure if I missed it but what is the order product number for the filter for the blue fan?
Asked 5 years ago by Anonymous.
- Answer Hi there, this is Kelly with Dyson. The item number for the filter, compatible with the Dyson HP01 is 968125-03. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionI hope this is not a completely idiotic question - but can this be used to heat an outdoor area, in lieu of an outdoor gas heater? To just make an area more comfortable while people are sitting on a deck or patio?
Asked 5 years ago by Stack.
- Answer No
  Answered 5 years ago by Zach
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QuestionIs this dual voltage? Will this work in a country with 220v?
Asked 5 years ago by Tim.
- Answer I don’t believe so. On the cord it says 13A 125V~
  Answered 5 years ago by Steve
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QuestionIf the room is still hot, can the cool air still work best when window is open?
Asked 5 years ago by Anonymous.
- Answer We use ours in front of the window and it pulls in the cool air.
  Answered 5 years ago by Chel
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QuestionDoes it do well to eliminate pet hair and dander from the air?
Asked 5 years ago by SammiB.
- Answer Not so I could tell. To me it just an overpriced fan. I could see NO reduction in dust removal in the room.
  Answered 5 years ago by tripper
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QuestionWhat is the replacement filter model number for the Dyson HP01?
Asked 5 years ago by Hannah.
- Answer Model number of replacement filter for Dyson HP01 is 968125-03
  Answered 4 years ago by MaryJ
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Questionhow high can i set the temperatures? And what do you suggest for a 600sf room. I need the room to be 90 degrees
Asked 5 years ago by Roz.
- Answer I had it in a studio space that was smaller than that and it kept it really nice and hot if I turned it all the way up and I forgot about it. Definitely over 90°
  Answered 5 years ago by Zach
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QuestionI need an air purifier that removes formaldehyde, in another article it stated that this purifier does this, is that true.
Asked 5 years ago by Sarah.
- Answer This product removed entirely wood stove smoke some how almost instantly. So my guess is a good bet. My air is so clean and the breeze is nice also. Very quiet
  Answered 5 years ago by Chief
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QuestionMy remote does not work , how do I operate the heater manually
Asked 5 years ago by Toffe.
- Answer After turning it on, hold down the power button. By doing that i was able to raise the temperature. To lower the temperature I shut off the machine and turned it back on. I repeated the same step. Held the button and it automatically switched to lowering the temperature. Hope this helps.
  Answered 5 years ago by David
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QuestionIs Dyson going to make a humidifier again?
Asked 5 years ago by humidiierneeding.
- Answer I google searched for you...Yes, they have a humidifier. It’s the PH01 Pure Humidify + Cool.
  Answered 5 years ago by Gutbutton
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QuestionHow often should you change the filter?
Asked 5 years ago by Jamesbond.
- Answer 365 days with an average use of 8 hours / day
  Answered 4 years ago by SAS2014
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QuestionDoes best buy sell replacement filters for Model:311383-01 ? If not where can I purchase a replacement filter?
Asked 5 years ago by HFamily.
- Answer I’m not sure but you should go go dyson.com and order direct
  Answered 5 years ago by THEROCK
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QuestionUnder normal conditions, how often will one need to change the hepa filter. Thanks.
Asked 5 years ago by George.
- Answer The paperwork says once a year. However I bought two extra filters. Also the unit will tell you when to clean or replace
  Answered 5 years ago by Chief
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QuestionI have the HP01. I'm reading about auto where the air quality is detected and runs when needed but not seeing that on my model. Does the HP01 have that? If not, am I to just let it run ask the time to filter the air?
Asked 5 years ago by Derek.
- Answer Hello Derek, this is Kelly with Dyson. The Dyson HP01 Pure Hot + Cool does not have an auto mode. This mode is only available on our connected models. In order to benefit from purification, the machine does need to be turned on, either in hot or cool mode. Even at the lowest airflow setting of 1, your machine will be drawing in air from the bottom of the machine, and purifying that through the filter. Best wishes, Kelly Dyson Customer Support
  Answered 5 years ago by DysonProductExpert
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QuestionMy Dyson purifier hot & cold has been showing for the last three weeks that the air quality is severe and there’s no way to improve it. My filters are at 88% capacity. Am I doing something wrong?
Asked 6 years ago by James.
- Answer Hello James, This is Miella from Dyson. Our Dyson experts are keen to assist any time. Please contact us at [email protected] with the details and your serial number. Hope this helps! Miella Dyson Customer Support
  Answered 6 years ago by DysonProductExpert
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Questions & Answers

Dyson - HP01 Pure Hot + Cool 800 Sq. Ft Air Purifier, Heater and Fan - Iron/Blue

Q: QuestionWhat is the difference between the Dyson HP01 model 306982-01 and the Dyson HP01 model 311383-01?

Q: QuestionDoes this remove VOCs?

Q: QuestionCan this be used in a high humidity room such as a steamy bathroom?

Q: QuestionMy dyson hot and fan has quit working. How do I get it fixed or repair. I have had it for at least 5 yeas.

Q: QuestionWhat voltage electrical outlet is required and how much current would it draw?

Q: QuestionI am not sure if I missed it but what is the order product number for the filter for the blue fan?

Q: QuestionI hope this is not a completely idiotic question - but can this be used to heat an outdoor area, in lieu of an outdoor gas heater? To just make an area more comfortable while people are sitting on a deck or patio?

Q: QuestionIs this dual voltage? Will this work in a country with 220v?

Q: QuestionIf the room is still hot, can the cool air still work best when window is open?

Q: QuestionDoes it do well to eliminate pet hair and dander from the air?

Q: QuestionWhat is the replacement filter model number for the Dyson HP01?

Q: Questionhow high can i set the temperatures? And what do you suggest for a 600sf room. I need the room to be 90 degrees

Q: QuestionI need an air purifier that removes formaldehyde, in another article it stated that this purifier does this, is that true.

Q: QuestionMy remote does not work , how do I operate the heater manually

Q: QuestionIs Dyson going to make a humidifier again?

Q: QuestionHow often should you change the filter?

Q: QuestionDoes best buy sell replacement filters for Model:311383-01 ? If not where can I purchase a replacement filter?

Q: QuestionUnder normal conditions, how often will one need to change the hepa filter. Thanks.

Q: QuestionI have the HP01. I'm reading about auto where the air quality is detected and runs when needed but not seeing that on my model. Does the HP01 have that? If not, am I to just let it run ask the time to filter the air?

Q: QuestionMy Dyson purifier hot & cold has been showing for the last three weeks that the air quality is severe and there’s no way to improve it. My filters are at 88% capacity. Am I doing something wrong?

QuestionWhat is the difference between the Dyson HP01 model 306982-01 and the Dyson HP01 model 311383-01?

QuestionDoes this remove VOCs?

QuestionCan this be used in a high humidity room such as a steamy bathroom?

QuestionMy dyson hot and fan has quit working. How do I get it fixed or repair. I have had it for at least 5 yeas.

QuestionWhat voltage electrical outlet is required and how much current would it draw?

QuestionI am not sure if I missed it but what is the order product number for the filter for the blue fan?

QuestionI hope this is not a completely idiotic question - but can this be used to heat an outdoor area, in lieu of an outdoor gas heater? To just make an area more comfortable while people are sitting on a deck or patio?

QuestionIs this dual voltage? Will this work in a country with 220v?

QuestionIf the room is still hot, can the cool air still work best when window is open?

QuestionDoes it do well to eliminate pet hair and dander from the air?

QuestionWhat is the replacement filter model number for the Dyson HP01?

Questionhow high can i set the temperatures? And what do you suggest for a 600sf room. I need the room to be 90 degrees

QuestionI need an air purifier that removes formaldehyde, in another article it stated that this purifier does this, is that true.

QuestionMy remote does not work , how do I operate the heater manually

QuestionIs Dyson going to make a humidifier again?

QuestionHow often should you change the filter?

QuestionDoes best buy sell replacement filters for Model:311383-01 ? If not where can I purchase a replacement filter?

QuestionUnder normal conditions, how often will one need to change the hepa filter. Thanks.

QuestionI have the HP01. I'm reading about auto where the air quality is detected and runs when needed but not seeing that on my model. Does the HP01 have that? If not, am I to just let it run ask the time to filter the air?

QuestionMy Dyson purifier hot & cold has been showing for the last three weeks that the air quality is severe and there’s no way to improve it. My filters are at 88% capacity. Am I doing something wrong?