“Can this model be used on very thick carpet? I currently own a V11 and it doesn't work on my thick carpet.”
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Hi there Bakins, this is Tia from Dyson. Happy to clarify! The Dyson Outsize Total Clean cordless vacuum features our High Torque cleaner head which is intended to be used on all floors, including carpeted floors. We would value the opportunity to ensure that your Dyson vacuum is performing as designed, or address any questions or concerns you may have. Please feel free to email [email protected] and we are happy to provide you with support. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support
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