“My Dyson keeps telling me every room is severe? I have had the house tested for mold, they only found it in the basement and first floor bathroom. Those areas have been sanitized. But the readings are still saying Severe in other areas. What should I do?”
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Hello Mimi, this is Kelly with Dyson. We're sorry to see that you're encountering issues with a severe indoor air quality reading with your Dyson TP01 Pure Cool Tower. We would be more than happy to assist you further with this. Please send us an email to askdysonUS@dyson.com and it'll be our pleasure to assist you further. Best wishes, Kelly Dyson Customer Support
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