We follow directions but when we try to reset the filter, we don't see a reset pattern. We see the F/3 dots but when we press the On button, the machine goes off and there is no pattern. We've been trying all afternoon and are extremely frustrated. null

Question

DysonProductExpert · Accepted Answer

Hello KateBB,

This is Miella from Dyson. Our Dyson Experts are keen to assist with this. Please feel free to email us at questions@dyson.com with your serial number and we're happy to help.

Hope this helps!
Miella
Dyson Customer Support

“We follow directions but when we try to reset the filter, we don't see a reset pattern. We see the F/3 dots but when we press the On button, the machine goes off and there is no pattern. We've been trying all afternoon and are extremely frustrated.”

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