“I just changed the HEPA and Carbon filters on my Dyson Pure hot and cool. After plugging back in and hitting the moon button for 5 sec, the HEPA reset on the display but not the carbon. It still shows the warning sign. How do I reset both?”
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Hello Dwayne, This is Miella from Dyson. Our Dyson experts are keen to assist and are available via email at [email protected]. Please include your serial number. Hope this helps! Miella Dyson Customer Support
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