Questions & Answers

Q: Questiondoes the Dyson hair dryer have an internal converter? I'll be leaving for France next week and want to take the Dyson with me.

Asked 7 years ago by France.

• A:Answer No, this model is not dual voltage.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes the Red Dyson Limited edition come with the accessories? diffuser and styling concetrator?

Asked 7 years ago by Patty.

• A:Answer Yes, and a travel case.

  Answered 7 years ago by FatNugget3Verified Purchase

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Q: QuestionDoes the Dyson - Supersonic Limited Edition Hair Dryer with Storage Case - Iron/Red also come with all the other accessories, similar to the other colors. Or does it strictly just come with the mat and the storage case.

Asked 7 years ago by Consumer.

• A:Answer Hi there, this is Krystal with Dyson. This Dyson Supersonic does also include the 3 tool attachments like the other models. It includes a diffuser, concentrator and styling nozzle. Best Wishes, Krystal Dyson Customer Support

  Answered 7 years ago by DysonProductExpert

  
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Q: Questiondescription on Best Buy website for the red limited does NOT include accessories. There are no pictures of it like with the other colors and there is no listing for them under the “what’s included” section. Worried I won’t get the accessories if I order

Asked 7 years ago by Jennifer.

• A:Answer Hi Jennifer, this is Krystal with Dyson. The Dyson Supersonic will include three attachments, diffuser, smoothing nozzle and styling concentrator. It will also include the non-slip mat and storage hanger. Best Wishes, Krystal Dyson Customer Support

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionDoes the limited edition red Dyson hair dryer come with all the accessories too like the diffuser or does it just come with a travel case and nonslip mat? Wasn’t really clear in the description.

Asked 7 years ago by John.

• A:Answer Hi John, this is Krystal with Dyson. This model does also include the standard accessories which includes the styling concentrator, smoothing nozzle and diffuser. Best Wishes, Krystal Dyson Customer Support

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionCan / should the dyson supersonic hair dryer be used for after-shower full body drying?

Asked 7 years ago by paulie.

• A:Answer Hi Paulie, this is Krystal with Dyson. You can certainly use the Dyson Supersonic to dry your body. Best Wishes, Krystal Dyson Customer Support

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionWhat is the difference between all the dryers on the web site? Is it just the color? Which one is the newest?

Asked 7 years ago by Jam2011.

This question was asked about the related product: Dyson - Supersonic™ Hair Dryer - Nickel/Purple

• A:Answer Only difference is the color. You can only get a purple one from Best Buy or direct from Dyson

  Answered 7 years ago by RickkopVerified Purchase

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Q: QuestionWhat attachments come with this? The same ones that come from the Dyson website?

Asked 7 years ago by Connie.

• A:Answer This hair dryer comes with three attachments: a diffuser, a styling concentrator and and smoothing nozzle.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHi my question is^ how much is this dryer with TAX total amount from NYc regards eduardo

Asked 7 years ago by edward.

• A:Answer $420

  Answered 7 years ago by JettVerified Purchase

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Q: QuestionIs there a plastic covering over the handle and rectangular piece attached to the cord? What is he easiest way to remove it? I removed the plastic covering over the dryer itself but it had white circle marks to indicate where to peel.

Asked 7 years ago by KitKat.

• A:Answer Hi there, this is Krystal with Dyson. The should be a plastic covering on the power pack on the cord. You should have the same mark to lift and pull the plastic away. Best Wishes, Krystal Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionI bought the Dyson from Japan. It’s new in the box. Can I exchange it for a local one with singapore voltage?

Asked 7 years ago by Voltage.

• A:Answer Why would you think that would be remotely possible? You bought it in another country and want to exchange in a different one? They are different retailers and countries.

  Answered 7 years ago by sushifiedVerified Purchase

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Q: QuestionHi, I want to buy either the travel case or the bag for my Dyson Supersonic Professional hairdryer, but cannot find any information about whether ALL the accessories (i.e., both the air nozzles and the diffuser) fit inside the case/bag. Do you know pls?

Asked 7 years ago by JLux.

This question was asked about the related product: Dyson - Supersonic™ Holiday Edition w/ Platinum Storage Case Hair Dryer - Iron/Fuchsia

• A:Answer The travel case will only fit the dryer.

  Answered 3 years ago by bbfan

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Q: QuestionI need europian plug dyson hair dryer please tell me how much and i need 220 wolt i need contack nimber of florida thank you so much EMRAH KILIC

Asked 7 years ago by Emrah3636.

• A:Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Supersonic. Dyson machines are designed for use in the country in which they are purchased in. If purchased in the U.S, it will operate on 110-120 voltage. Our machines are not multi-voltage and we do not recommend using a power converter as that can damage the machine. We recommend contacting Dyson or a retailer in the country in which you intend to use the machine to purchase a machine made for that country. Best Wishes, Krystal Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionYour website says you have an open box dyson blow dryer however when i click on it, it takes me to the regular priced one. How do I get to the open box one?

Asked 7 years ago by Dyson.

• A:Answer It was a brand new in its box.

  Answered 7 years ago by PepinVerified Purchase

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Q: Questioni bought this item and brought it to my country ( Qatar ) my question, is it gonna work in my country ? voltage wise thank you

Asked 7 years ago by alii.

• A:Answer Hi Alii, this is Krystal with Dyson. Thank you for your interest in the Dyson Supersonic. Dyson machines are built for use in the country in which they were purchased in and are not multi-voltage. A converter would be needed to use and we do not recommend using one. Best Wishes, Krystal Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionPurchased my Dyson sept 2017 and use it regularly as a part time stylist,it’s started to cut out while In use,the filter is clean so wondered if you can help as to why this is happening,it will start up again once I have gave it a min offf

Asked 7 years ago by Moishea.

• A:Answer Hello! This is Miella from Dyson. Our customer service team are ready to assist with the trouble you're facing. Please contact us any time at [email protected] with your serial number, and we're happy to help with some troubleshooting and further assistance. Hope this helps! Miella Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionI would like to know if the dyson blow dryer works in Europe or is it too powerful. I already own the hair dryer. I don’t want to risk taking it if it will be too powerful.

Asked 7 years ago by Anonymous.

• A:Answer Hi there, this is Krystal with Dyson. The Dyson Supersonic, like all Dyson machines, is built for use in the country in which it was purchased in. Dyson machines are not multi-voltage. Best Wishes, Krystal Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionMy dryer doesn’t work in some outlets in my house, and they work fine with everything else, any reason why?

Asked 7 years ago by Michelle.

• A:Answer Hi Michelle, this is Krystal with Dyson. The Dyson Supersonic operates at 120v 60Hz volts. It may help to ensure these outlets support this voltage. Best Wishes, Krystal Dyson Customer Service

  Answered 7 years ago by DysonProductExpert

  
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Q: QuestionI want to put this hairdryer in a suitcase for a present to take abroad what is the size of the box it comes in please

Asked 7 years ago by George18.

• A:Answer About the size of a regular shoe box maybe a bit wider

  Answered 7 years ago by JessVerified Purchase

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