A:AnswerHello, thank you for your question regarding the Dyson V11 Animal Cordless Vacuum. Please be informed that the Dyson V11 Animal uses a washable filter that should be cleaned regularly to maintain optimal performance. It is recommended to wash the filter at least once a month with cold water and let it dry completely for 24 hours before reinstalling it. Over time, however, the filter may need to be replaced if it becomes worn out or damaged. We would like to look further into this for you. Please feel free to email us at [email protected] and we assure you that these issues will be resolved promptly.
A:AnswerI put the hanging charging station in my closet as I had an electrical outlet just outside the door and kind of in the corner and not that noticeable. It hangs down about 4.5 to 5 feet. I suppose you could take pipe and vacuum head off and it would just be like a large hand held tool.
A:AnswerThe battery can last many years with proper care of the machine. Replacements can be purchased and its a simple process to replace you can do at home. Costs depend on the battery. At this time the cost of a replacement battery for this machine is 129.99 US dollars plus tax based on your area. However prices are subject to change.
A:AnswerHi, this is Summer with Dyson. Yes, this is the same vacuum. The only differences are the tools included with both models.
Best wishes,
Summer
Dyson Customer Support
