A:AnswerI right there with you Patti. Our battery lasted about 5 minutes on high, and over time that got worse, until the product run time fell to 29 seconds. Called tech support, and replacement battery is $140. Not sure what's worse...a $400 vacuum or a $140 battery.
A:AnswerIt uses a standard Dyson filter which you can get from Dyson. There are also lots of replacement parts from other manufacturers available on Amazon. Many Dyson filters are washable.
A:AnswerYou might want to bring it back to Best Buy. It should not run out after 10 min unless you’re only using max power. If you bought geek squad protection, you can replace it up to 5 years later.
A:AnswerIt should hold enough for you but With two huskies I would recommend the Dyson Outsize vacuum. As of the manufacturer warranty, it does not cover as much as geek squad protection will. With geek squad protection you would be able to replace your Dyson up to 5 years later if something happened.
A:AnswerTo turn the roller bar off you merely release the trigger, this stops the vacuum from actuating. If you’re desire is to stop the bar from turning is to “unstick” something from the rollers that you inadvertently vacuumed, then that is how you stop the rollers. There are other attachments included that do not have the rolling bar. Otherwise it’s not necessary to stop the bar for any other reason.
A:AnswerWe are actually having the same problem. This happened a couple of times now. More people having the same problem sounds like a manufacturing issue.
