“I have a problem setting the heat on my thermostat. On the panel just showed cool and off. How can I set it to heat?”
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Hi thanks for reaching out! Could you reach out to our support team. This will help us gather a few more details to assist you better! You can give us a call at 1-877-932-6233 (or 647-428-2220 if you’re outside North America). Our team is also online Monday to Friday from 8am to 11pm EST, Saturday and Sunday from 9am to 9pm EST to answer your questions at https://support.ecobee.com/s/contactsupport
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