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Page Showing 21-40 of 83 questions
  • QuestionDoes door open left or right?

    Asked by Prospector.

    • Answer Hey, Prospector! The door on this model washer can be reversed to open either left or right. Please feel free to review https://www.bestbuy.com/site/electrolux-4-5-cu-ft-stackable-front-load-washer-with-steam-and-smartboost-wash-system-titanium/6471414.p?skuId=6471414 for more specifications on this model. ~Courtney

      Answered by ElectroluxExpert

  • QuestionHow can you tell if the noise the washer is making is "normal" noise or not. ELFW7637AW

    Asked by Randy.

    • Answer Randy, I personally would place a service call to Electrolux with it still being under the manufacturer warranty. I recently had similar issues and the entire drum needed to be replaced. The customer service I received was terrible, hopefully you'll have better luck.

      Answered by Kayla

  • QuestionWhich is the stacking kit to purchase for this unit?

    Asked by Tone.

    • Answer Hello, Tony. Thank you for reaching out to us. This Electrolux - 4.5 Cu.Ft. Stackable Front Load Washer is (STACKIT7X) - Maria

      Answered by ElectroluxExpert

  • QuestionCan I wash and dry a sleeping bag in this combo?

    Asked by Rodharete.

    • Answer Hello Rodharete, Thank you for reaching out to us! Please know that the Electrolux 4.5 Cu.Ft. Stackable Front Load Washer with Steam and SmartBoost Wash System is designed for thorough cleaning of clothing and fabrics. While it excels at washing everyday items, it’s essential to consider the specific care requirements for a sleeping bag. Here are some guidelines to help you decide whether you can wash and dry your sleeping bag in this washer: Washing: Yes, you can wash a sleeping bag in this washer. However, follow these precautions: Use a gentle cycle to prevent excessive agitation. Remove any loose items (such as cords or straps) from the sleeping bag before washing. Avoid overloading the washer to ensure proper cleaning. Use a mild detergent suitable for delicate fabrics. Do not use bleach or harsh chemicals. Cold water is preferable to prevent damage to insulation materials. Front-load washers are generally better for washing bulky items like sleeping bags. Drying: Caution: Drying a sleeping bag in a machine can be tricky due to its size and insulation. Tumble drying is possible, but follow these steps: Use a low heat setting to prevent damage to the fabric and insulation. Add tennis balls or clean sneakers to the dryer to help fluff up the insulation. Check the care label on your sleeping bag for specific instructions. Air drying is a safer option if you have space. Hang the sleeping bag outdoors or in a well-ventilated area. Avoid direct sunlight, as it can fade colors and weaken fabrics. Remember that proper care ensures the longevity and performance of your sleeping bag. Always refer to the manufacturer’s instructions and consider any specific features of your sleeping bag when using the washer and dryer. - Owen

      Answered by Electrolux Canada

  • QuestionAre bottom Screw Leveling Feet made of metal or plastic? Thanks

    Asked by Prospector.

    • Answer Hello, prospector. We appreciate your inquiry. This unit has a metal threaded post with a plastic foot attached. We hope this information helps! - Christi

      Answered by ElectroluxExpert

  • QuestionHow many bath towels can fit into this washer (Electrolux 4.5 cu)?

    Asked by Angelawcat.

    • Answer Hello there. Thank you for reaching out. 4.5 cubic feet will let you load 9 kg or more. For bath towels, it can fit at least 8–9 towels, depending on size. ~Ruth

      Answered by ElectroluxExpert

  • QuestionWhat is the depth with the door open? Thank you!

    Asked by MapleLeaves.

    • Answer It is about 52”

      Answered by Anonymous

  • QuestionWhere is the access panel to the pump filter and how often does the filter need changed?

    Asked by Prospector.

    • Answer The drain pipe doesn't have a filter that requires cleaning. - Christy

      Answered by Electrolux Canada

  • QuestionMy understanding the power requirements for the washer is 120v 15 amp. with that said what is the avg cycle demand per wash cycle? What would be the average power demand per dryer cycle with your ELFG76367AT? Would the 120v 15 amp be sufficent for both?

    Asked by HeavenlyHill.

    • Answer Your estimated yearly usage is 85 kWh annually. Amperage is 15 and the voltage is 120. The unit is Energy Star certified and is rated for Consortium for Energy Efficiency. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. Best wishes, Christy

      Answered by Electrolux Canada

  • QuestionDoes the washer have WiFi and, if so, is it possible to turn it off?

    Asked by Caffeinated.

    • Answer It does NOT have wi-fi.

      Answered by Kian

  • QuestionHow do u install the steam option

    Asked by Lil.

    • Answer Hi, Lil! There is no additional step that needs to be done to activate the steam feature other than the regular installation procedure. The installation guide for this model can be accessed using the following link: https://content.syndigo.com/asset/b5d7aef4-7bef-4672-a12d-802c6f1d945a/original.pdf. We hope this information was helpful to you. - Damon

      Answered by ElectroluxExpert

  • QuestionIs my Model a 300 series? Elfw7637AT ? We can’t decide if the pods go in the pod hopper or straight in da drum?

    Asked by Jmop.

    • Answer Thank you for your question. The model ELFW7637AT is not part of a “300 series.” Electrolux does not categorize this washer using that series designation. Instead, this model belongs to their full-size, premium front-load lineup, featuring technologies such as SmartBoost and the LuxCare wash system. Regarding detergent pods, this washer is designed with SmartBoost, which premixes detergent with water before it enters the drum. For best performance, detergent pods should be placed in the main wash compartment of the detergent dispenser, rather than directly in the drum. This helps ensure proper dissolving and more even distribution throughout the cycle. Placing pods directly in the drum may lead to incomplete dissolving or residue, particularly in shorter or cold wash cycles. - Jessica

      Answered by ElectroluxExpert

  • QuestionIs this washer a 700 series?

    Asked by Ken.

    • Answer Thank you for your question! The Electrolux 4.5 Cu. Ft. Stackable Front Load Washer (Model ELFW7637AW) features advanced technologies like SmartBoost® and a steam wash system, designed for powerful stain removal and efficient cleaning. While Electrolux does not officially label this model as part of a “700 Series” in the U.S., it is considered a premium front-load washer with features comparable to models often categorized in that tier internationally. - Jessica

      Answered by ElectroluxExpert

  • QuestionHello, There’s usually a drain hose on the front of LG machines for draining the secondary tub water that will sit not drained causing an egg / sulfur smell overtime. Does this machine have the same type of secondary tub that needs draining after washes?

    Asked by dw.

    • Answer Thank you for reaching out. No — this washer does not have the same front drain hose system that many LG machines use. LG models: often have front drain hose + pump filter you may manually drain. Electrolux ELFW7637AT: No front drain hose and no manual draining required. ~Ruth

      Answered by Electrolux Canada

  • QuestionCan it wash white clothes really well?

    Asked by EVIAN.

    • Answer Hi EVIAN! Thank you for your interest with our product. Yes, the Electrolux ELFW7637AT washer is highly capable of washing white clothes, often described by users as cleaner and brighter than their previous machines. It is designed specifically to maintain the brightness of white fabrics through several specialized features. - Patrick

      Answered by Electrolux Canada

  • QuestionHow much is an extended warranty thru Electrolux for their front load washers?

    Asked by WARRANTY.

    • Answer Hi there! For further assistance regarding extended warranty offers, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick

      Answered by Electrolux Canada

  • QuestionHas the inner door piece changed from glass to plastic with the newer 700 series models? I was looking at a 2025 743 model and the door appeared to be entirely of plastic and no longer glass? Is it model specific? Thanks

    Asked by Jen.

    • Answer Hi Jen! Thank you for reaching out. The inner door piece (the actual window that seals against the tub) on the Electrolux washer model ELFW7637AT is made of tempered glass, not plastic. This design choice is common in Electrolux washers for durability and performance. The current Electrolux 700 series models generally also feature a glass door, often noted in product specifications or reviews. - Patrick

      Answered by Electrolux Canada

  • QuestionIs a drain hose for a wash tub included with the washer or does it need to be ordered separately?

    Asked by John.

    • Answer Hi John! Yes, the Electrolux 4.5 Cu.Ft. Stackable Front Load Washer with Steam and LuxCare Wash System (model ELFW7437AW) includes a drain hose. According to the product specifications, the washer comes with both a drain hose and fill hoses. However, it's important to note that power cords and stacking kits are not included. If you plan to stack the washer with a compatible Electrolux dryer, you'll need to purchase the stacking kit separately. The recommended stacking kit for this model is the STACKIT7X. - Maico

      Answered by ElectroluxExpert

  • QuestionDo all hot and cold water and drain hoses come with the washer?

    Asked by Anonymous.

    • Answer No, hoses / lines purchased separately

      Answered by SeaHog

  • QuestionI bought this washer with matching dryer from another seller and they installed it with a hard vent in the back, so they are about a foot from the wall. I assume Best Buy can use a flexible dryer vent so the units are close to the wall? Love the washer!

    Asked by Latenight.

    • Answer Best Buy did install flexible vent hose only couple of inches about six from the wall

      Answered by Homeschool