“Having issues with audio not playing.. any suggestions on what we might be doing incorrectly?”

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• For further assistance with your troubleshooting and warranty, feel free to call our customer service hotline at 1-888-968-1985. We are open Mondays to Fridays from 9AM to 5PM PST.

  Answered by Ematic Guru 6 years ago

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• Trying going under the sound settings on your computer and see if there are any options. If not try running the Sound Troubleshooter. If it still is giving your no sound then try resetting device preference under the sound settings on your computer.

  Answered by Techguy3000 6 years ago

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