“When I connect my Roku ultra it says it will be okay to pass 4K HDR, but when the image resets I get a notice “not supported HDMI 1” the Roku times out and goes back to the prior setting. 4 k without HDR displays fine. Any idea why this happens?”
Answer This Question
Ultimate Deal
$1,699.99
Save $100
The comparable value is $1,799.99
Deal ends tomorrow
1-2 of 2 Answers
I have to constantly change my Roku display settings as well. If I watch something in regular HD then I have to change it to 4k annoying at best
Sorry, there was a problem. Please try again later.Hello Roku. The HDR output from your device is possibly having compatibility issues with the Home Cinema 3800. We recommend reviewing the "Compatible 4K HDR Signals" section in the User's Guide, which can be found on our official Epson Support page to confirm the output specifications. Please contact our technical support team if you need additional assistance. Regards, Kevin - The Epson Team.
Sorry, there was a problem. Please try again later.