Questions & Answers

Q: QuestionHow loud is the fan on this projector?

• A:Answer The fan noise is 35dB, which ensures quiet operation.

Q: QuestionWhat is the resolution supported by this Epson projector?

• A:Answer This projector supports 3840 x 2160 (2 x 1920 x 1080) 4K PRO-UHD resolution.

Q: QuestionWhat is the lamp life of this Epson Home Cinema projector?

• A:Answer The UHE 250W lamp offers up to 3,500 hours of lamp life in normal mode.

Q: QuestionDoes this projector have built-in speakers?

• A:Answer Yes, it has built-in 10W speakers for crisp sound.

Q: QuestionHow far away from the wall do you need to be to have a certain size screen is there a chart available for these projectors

Asked 5 years ago by Anonymous.

• A:Answer Epson has a throw calculator that tells you mounting distance based on screen size and few other factors https://epson.com/support/projection-distance-calculators# Another valuable resource is projectorcentral dot com

  Answered 5 years ago by Rahul

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Q: QuestionWhat size screws do I need for the mounting bracket holes on the bottom of the projector?

Asked 4 years ago by olas.

• A:Answer Hi olas, The mount holes on the bottom of the Home Cinema 3800 require four M4×9 screws. Regards, Mark - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: Questionwhen I connect Apple TV 4k to this projector I am getting a wired noise in the projector speaker. I had the Audio setting in Apple TV as Dolby Digital 5.1, when I changed this setting to Auto (stereo) i am not getting this noise, Did anyone face this?

Asked 5 years ago by Pradap.

• A:Answer Hi Pradap, the noise is due to the audio setting on your Apple 4K TV. The Home Cinema 3800 projector only supports 2-channel PCM Stereo. Regards, Bobby - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: Questionhow long would the bulb last running it for about 6 or 7 hours a day

Asked 4 years ago by snake44.

• A:Answer Hello snake44. The Home Cinema 3800 Lamp can last up to 3500 hours on High Power Consumption mode, up to 4000 Hours on Media Power Consumption, and up to 5000 hours on ECO Power Consumption mode. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionHow to get best quality audio from 3800 to my home theater, a 5.2 Amp (Bluetooth enabled) setup. Option 1: bluetooth Option 2: convert stereo to hdmi, and connect to hdmi in of receiver Option 3: connect hdmi video to Amp In, connect Amp out to proj.

Asked 4 years ago by Gaurab.

• A:Answer Connect your Video source to Home theater receiver and connect its output to your HDMI input on Projector.

  Answered 4 years ago by Nikhil

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Q: Questioncan the light bulb be replaced if it ever breaks?

Asked 3 years ago by Ralph.

• A:Answer Yes absolutely the bulb is replaceable.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionBluetooth function: Is anybody running wireless sound from this projector to their amplifier through Bluetooth? What is the range, and how well does it connect, and are there any issues?

Asked 5 years ago by KevinG.

• A:Answer Yes I connect the projector to my receiver via bluetooth. My receiver does not support bluetooth but I purchased a product from Monoprice that receives bluetooth and connects to my Onkyo receiver via Digital Optical Out (Toslink). The projector has never gave me any issues and always connects. I cannot speak to range as my receiver and projector are only a couple of feet away from each other.

  Answered 5 years ago by Im12party

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Q: QuestionDoes it come with 3D glasses?

Asked 5 years ago by Ken.

• A:Answer No it does not. You must purchase compatible RF 3D glasses. Epson makes them but they are expensive and hard to find in stock, however there are other compatible brands that can be found online.

  Answered 5 years ago by MatthewS

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Q: QuestionWhat type of 3D technology does it use? Active or Passive? And what's the greatest resolution for 3D output?

Asked 4 years ago by lazerkaboom.

• A:Answer Hello lazerkaboom. The Home Cinema 3800 uses active 3D technology. If connected via an HDMI source, you can choose 720p, 1080i, and 1080p resolution. Please see the User's Guide on our official Epson Support page for additional information on setting up 3D Projection on the device. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionAt 120vac input, what is the full load amps required?

Asked 4 years ago by Jack.

• A:Answer Hi Jack. The Epson Home Cinema 3800 projector uses requires up to 4.1A of power. Regards, Bobby - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionMy old Epson Moviemate 72 projector has a 3.25 output jack which I run to my receiver/surround system. How would I connect to my receiver now because the 3800 does not have the 3.25 output jack?

Asked 4 years ago by RJ.

• A:Answer Hi RJ. The Epson Home Cinema 3800 projector was not designed with ports for audio out. To add sound, you can connect your video source and speakers to an audio video receiver, then connect the receiver to the projector using one of the receiver's compatible video outputs (an HDMI connection provides the best image quality, if available). You can also connect speakers to any video source that has its own speaker connections. Regards, Bobby - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionApps: Do some apps come loaded on the projector? Does this projector support a Fire Stick?

Asked 5 years ago by KevinG.

• A:Answer No apps come with projector. Yes, it will support a fire stick through a HDMI input.

  Answered 5 years ago by Coke23Verified Purchase

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Q: QuestionCan anyone comment on focus and picture quality on fast moving movie scenes? I've heard that pixel shifting technology has difficulty staying in uniformity compared to true DLP 4K. I just bought this but have not opened yet. Thanks.

Asked 5 years ago by FranksandBeans.

• A:Answer I have not problem with quality or image freezing, I use it inside my room

  Answered 5 years ago by RickAlvaVerified Purchase

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Q: QuestionIs it possible by bluetooth you can get a 5.1 sound if you have spdif bluetooth receiver?

Asked 4 years ago by Psakhis.

• A:Answer Hello Psakhis. The Home Cinema 3800 supports 2 Channel PCM Stereo via Bluetooth. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionCan someone recommend the best screen to pair with it? Will be installed in a light controlled room. Don't know if I need a Silver screen because of the high lumens. Would like to improve the blacks. For now I have an 80'' ELITE SCREEN with 1.1 gain.

Asked 4 years ago by Beyonder.

• A:Answer We used a material stretch screen from Amazon for $30 worked perfectly, lots of compliments

  Answered 4 years ago by Effie

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