“My ES300W scanner stopped connecting to my computers and then I can't scan anymore. Is it possible that the 5G internet affected the connection capability of the scanner? It might have happened when I changed the internet provider using 5G ? Solution?”
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Hello HRomero. If you recently changed your internet router, then that is likely causing your connection issue. Since it is a different device, we recommend trying to set up your scanner with your new router by establishing a new connection and entering the new password. If you need additional assistance in setting up your scanner, please do not hesitate to contact our Technical Support team by phone. Regards, Kevin - The Epson Team.
Sorry, there was a problem. Please try again later.I would unplug the device, then reconnect and restart your computer.
Sorry, there was a problem. Please try again later.