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Yes, we had same issue with two units. Luckily, they were still under warranty so we had them replaced.
Sorry, there was a problem. Please try again later.Hello. We recommend printing a nozzle check from the WF-3820's maintenance menu. If you are missing black print head nozzles, you can complete cleanings from the same menu at your discretion. Please reach out to our Technical Support team by phone should you need further assistance. Regards, Kevin - The Epson Team.
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