“In trying to set-up the printer, it keeps telling me that the scanner isn't closed. This is the message I keep seeing, "Close the Scanner Unit". What am I doing wrong? I've removed all the paper, & it seems as though the scanner is closed.”

1-1 of 1 Answer

• Hi DAR. Lift up the scanner unit on your WorkForce Pro WF-3820 until it locks into place and confirm all protective materials (including blue tape) has been removed. Regards, Bobby - The Epson Team.

  Answered by Epson 4 years ago

  Helpful (0)Unhelpful (3)

  Report

  Sorry, there was a problem. Please try again later.