“I bought a roku express 4K+. When I change the channel, the equipment is frozen and has to be reset. How can I fix this issue or it is a defective equipment? Thanks”

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• Hello Winston! Please refer to our Official Roku Support page at: https://support.roku.com/

  Answered by Roku Team 4 years ago

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• I have the same unit. But I do not experience any issues you are mentioning. Likely to be the ROKU unit you have got.

  Answered by Gangtok 4 years ago

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